Many thanks for the reply. I had tried Shift-C but it did not work Just opened the door then instantly returned to prev screen position. I did find some other help which involved disconnecting the internet and then deleting a file deep in the program. I understand it is to do with the cloud. Will put full details. It did work for me and now I can get at into the cockpit at least. However I’m finding many other problems. Here is a link to the page…“Advice Required: How to do a complete reset of MSFS 2024 - #7 by gwnaydennl2” Thanks again