Multiple aircraft, none of the EFB weight & balance options work

ISSUE DESCRIPTION

Description of the issue:

None of the weight and balance options work on the EFB (Seats, Cargo, Fuel, Empty CG), nothing can be modified and the “LOAD IN AIRCRAFT” button has a red triangle, when hovering over it, the text “You can not modify mass & balance at the moment” appears. This was the case in the main menu, and also in flight.

If applicable, which aircraft is experiencing this issue:

DA 62, maybe others, not tested.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

No mods.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Not sure.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Select DA 62 in Free Flight
  2. Try to change weight and balance data

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

Not relevant.

[PC Only] Are you using Developer Mode or have you made any changes to it?

No.

[PC Only] What GPU (Graphics Card) do you use?

Not relevant.

[PC Only] What other relevant PC specs can you share?

Not relevant.

MEDIA

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

1 Like

Getting the same thing in the G36.

The seat layout graphic is also odd, with the boxes in the wrong places and overlapping.

I haven’t been able so far to modify any weight and balance on the DA62. Do you need to plan a full flight before you can do so or?

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• I’m having the same issue. the AT-802 spawns with almost no fuel so this renders the plane unflyable.

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes but in a Cessna Grand Caravan 208

Provide extra information to complete the original description of the issue:
• The scale of the mass can’t be changed

If relevant, provide additional screenshots/video:
Microsoft OneDrive

Dosent have the right number squares. need i say more

Should be..

Hi,

This doesn’t appear to be a beta issue. It was reported by another user in December 2024:

Might be worth a bug report in Bug Reporting Hub > Aircraft & Systems .

2 Likes

Do you know what we are suppose to do with issues that have been reported but are not part of this BETA but still need to be fixed?

I would suggest Zendesk. Zendesk used to be a four-letter word around the forums, and there was a time when I wouldn’t have recommended it at all. But Zendesk has actually improved quite a bit since 2020, and to the best of my knowledge, anything you report there will get looked at by someone, which is not how it works in the forums. So I would definitely log a bug report there.

Unfortunately, once you log the bug, it still might be years until they fix it. Or they might throw it out, altogether. That is out of our control, and it is an endless source of frustration with me. But, if nobody logs the bug, then you can almost guarantee that they won’t fix it.

Wish I had better advice than this.

1 Like