Hi Guys, my G2 headset was working very nice until yesterday.
i wanted to make a flight and i noticed that the G2 headset just was not longer being recognized. I started some research in the internet, do some troubleshooting options but until today i have no reaction what so ever. I was impressed however, about the extended troubleshooting list for this headset. It seems this headset have many problems regarding the connectivity.
so the first questions i had was to identified the root cause, is my power cable damaged? (no because i still get he white light on), is the C port and the display port which got damaged in my graphics card? ( i don’t think so, because i don’t get any warnings by looking at the ports in the device manager…). So at the moment my conclusion is that something went bad with the headset or product itself.
At the moment i see no option that to ask for the product guarantee.
Has someone else face a similar problem?
Just to share with you, this is what i have tried so far:
- windows is up to date (21H1)
- Nvidia driver up to date (466.63)
- USB ports up to date (over device manager)
- Originally, i was connecting through a C port direct in the graphics card (Nvidia RTX 2080 Ti), i tried to connected with the USB adapter (C to A) to other 3.0 USB slots, but no reaction whatsoever.
I appreciate any advice of comment if you have experience something similar.
Thanks a lot