My photogrammetry cannot be turned on, many pop ups showing disconnection / connection all the time

Bug Reporting Hub User Interface & Activities
,
1

Please tag your post with #pc and/or #xbox.
pc

Are you on Steam or Microsoft Store version?
Microsoft version
Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
No
Are you using Developer Mode or made changes in it?
No
Brief description of the issue:
Photogrammetry cannot be turned on, and if enable the option then many pop-ups emerge, saying very low bandwidth, switching to offline mode, and then connecting correctly. This whole process is repeated many times.
Provide Screenshot(s)/video(s) of the issue encountered:

Detail steps to reproduce the issue encountered:
Enable Photogrammetry

PC specs for those who want to assist (if not entered in your profile)
Rtx 2060, i5 10400, 16GB of RAM, msfs installed on HDD

Build Version # when you first started experiencing this issue:
The last version, started with this issue on Tuesday.
Did you submit this to Zendesk? If so, what is your ticket #?
Yes, #128792

2

So, my photogrammetry is not working and I don’t know why, since Tuesday it stopped working, when I tried to enable it, it shows me that “your bandwidth is too low for streaming. The world’s streaming is now offline.” And I put the option to ignore but then it shows that msfs is switching to offline mode when I have 70 Mbps!!! I don’t know why this is happening, then also shows me that I am connected correctly but doesn’t show me the photogrammetry, then I disable it and enable it, and shows me the same process! I don’t know what is happening, please help me!
Thank you.

3

Here are some screenshots, is like a process that repeats all the time when I try to enable photogrammetry.

Screenshot_3
Screenshot_3576×177 15.7 KB

Screenshot_2
Screenshot_21161×581 35.7 KB

Screenshot_1
Screenshot_11063×502 45.4 KB

4

check your dm

6

The same here

7

Reset router … check Wifi reception and all cable connections … run a speedtest.

If it is normal and you still have problems it is likely to be beyond your ISP’s servers including but not limited to the MS servers for your area. In which case send a report to Zendesk anyway so at least that they can check.

8

I will see what I can do, Thanks!

9

So Asobo answer to my ticket, and they only answered basic things that I already know, things that are not relevant, I think they are automatic answers to all the people asking for support, what a shame.

10

That’s normal for any game support otherwise they would need hundreds of staff just to tell you that it will get looked at. Nonetheless they are very busy and you might have to wait a while