Just a friendly reminder - BEFORE the patch hits today around 0800H US Pacific Time, Navigraph Users should REMOVE their Navigraph Installation using NavCenter. Just deleting or moving your Navigraph folders will result in NavData corruption when entering the sim.
But before you do - if you have not launched NavCenter since the last 28-Day AIRAC cycle, please be aware that both the NavCenter has an update pending as well as this month’s latest AIRAC.
Be sure to let NavCenter update itself AND install the latest AIRAC. Then remove the AIRAC so all is clean for the SU7 Patch incoming. Reapply Navigraph after you have launched the sim at least ONCE with stock NavBlue data and confirmed basic functionality is present.
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Thanks so much, I wasn’t aware of that!!!
Many thanks for the PSA… cheers!
Yes, this info definitively comes too late!
I updated the sim yesterday and did not remove my Navigraph installation before. After the update, I took a test flight from LTBS to LGAV in the CRJ, with a SimBrief flightplan, and all went well. I did not notice any nav data corruption…
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Would think an email from Navigraph to their subscribers in good time before the update might be in order.
After all they they manage to collect my $ on a regular basis so a bit of TLC might be in order.
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Hi guys,
just my2cents to this. First, thanks @CasualClick for this input …
When you want to remove the navdata it´s the recommended and ONLY! way to do this via the Navigraph Navdata Center. To move/rename the community folder is NOT the right way and can end in a unstable (and un-supported) situation. Therefore as CasalClick wrote, when you want to remove the navdata before any SU/Worldupdate, use the Navigraph Navdata Center for it …
Another thing is the “why”?
Due the possibility of the beta-versions, at least we (Navigraph) know very early if the SU/Worldupdate works with the navdata or not and we can react very early, at least BEFORE (or in the same time) the update comes out. So, you can be sure, that we check our data very carefully with the beta´s before to avoid any troubles after the release.
A second thing is, the newest Navigraph Navdata Center (v1.0.5) has a new feature implemented. This feature checks your content-file against the correct order that you can be sure, that you´re using everytime the Jeppesen navdata, independent of the sceneries you have installed or you will be install. Therefore a small piece of code from the Navigraph Navdata Center runs in the background and correct possible scenery-orders completely automatically for you.
Therefore, when a SU/Worldupdate change anything in the content-file, the Navigraph Navdata Center makes all the necessary steps that the navdata are back on the right position.
Conclusio:
You don´t need to remove the navdata any longer, when a new SU/Worldupdate comes out. But again, when you want to remove it, then please use the Navigraph Navdata Center for it.
Hope that helps - HAPPY NEW YEAR by the way 
Richard
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Does that mean that in future MSFS updates you should clean out the community folder for everything except the navigraph entry.
If this is true I fear that that approach will lead to trouble for many.
Again, the question is, what do you expect when you clean out your community folder and what do you expect, when you move it back after the update?
Version #1 - you clean the community folder before the update:
You start the sim no CTD - great, now you move the packages back to the community folder and start the sim - CTD, but why? Which package is the bad one?
Version #2 - you don´t clean the community folder before the update:
You start the sim CTD, but why? Which package is the bad one?
You see, both versions are the same - regardless if you move the packages before the update or after, you have no idea, which package the bad one is. That´s only as a general input …
It´s up to you what version you take, the navdata must not be uninstalled and/or removed before any updates and that´s what I want to clarify. As I wrote, when you feel better to clean out the community folder BEFORE you made an update, do this but use the Navigraph Navdata Center for this please.
Cheers,
Richard
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Version #2:
So what is it, the update or the items in the community folder that is causing the CTD?
Version #1 eliminates the possibility of the update being the issue.
The chance that the update is bad is very, very, very limited … or not? We have now all the possibility for a beta test … and when, you can do it after the CTD also, or not?
Cheers,
Richard
There are lots of posts in here where exactly that has happened.
Should it? Well obviously not.
Can it? It might, who knows?
Has it happened before? Most certainly.
#1 saves a lot of diagnosing if you do have an issue as it points directly to the update, or a bad download of same.
Thanks for the reply.
Understand the logic as you present it.
It is new to me that the (only) reason for empting the community folder is to avoid CTD after update if one or more mods conflicts.
I was under the impression that it was also to avoid your mods being corrupted during updating and that that was the key reason.
Be that as it may, my key message to Navigraph (love your software and awaits eagerly VFR version) was if this is so important please send an email in advance of updates so people can act correctly, not just a post on the forum ( a little late this time) that can easily be over looked.
Use 1-2 hours every day here but I might( hope so) be a minority of your customers.
Can you specify this please? What “saves a lot of diagnosing”? What on information do you get more if you remove the content from the community folder before instead of after?
I will give you a more or less funny example, and please 
don´t understand me wrong:
Why do you open the parachute before you leave the airplane and not after? Yes, in both variants you will reach the ground safely but to open it before you jump is not really necessary - you have a reserve parachute too 
What I want to say here is, jump first and then try to pull on the rope - when the first try failed you have a second one.
… but as I wrote before, don´t hesitate to open your parachute before when you feel more comfortable. It´s only a personal note of my knowledge of the last two years.
Cheers,
Richard
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That´s more or less “history” due the possibility of the beta testings … thanks for that to Asobo/MS. This pre-version testing helps us a lot to prepare the data that nothing happens on day one of the release.
You can be sure, that we will do this but as I wrote, it´s not really necessary and therefore we didn´t see the need for such email.
THANK YOU 
Cheers,
Richard
My key concern here is that it appears that Navigraph data stored in the community folder apparently have to be dealt with differently than all other community folder items.
You might get quite a few angry customers in the future who uses the “rename” community folder route if this leads to “an unstable and un suported situation”
Perhaps you could talk MS/Asobo into getting you a special community folder kept apart.
YES,
I can confirm and everytime do prior Update typical steps, run Navigraph, install possible new AIRAC update or only Remove. Then close Navigraph app and that’s all. After Update of sim only start again and install AIRAC again. Never do MOVE Navigraph folders and then after Update back to previous place, you can do only problems with possible reinstall but can be then proceeded without problems in case of mistake, reinstall of AIRAC is required.
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I left everything, about 40gb,in my community folder this time (just forgot to do the before update procedure) and did not touch navigraph navdata center before the update, no problems so far besides first start was like 5 minutes loading time. I think its more a interaction of update and specific system if you get any problems…
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Hello,
be careful, you can have updated AIRAC from NAVBlue not with Navigraph in case of corrupt files if you move folders. I recommend for sure start Navigraph and do REMOVE AIRAC and again Download new one, also with updates if it shows. On some situations, also no NAV data are displayed as info, this can be also problem of corrupted files.
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From a guy that spends a LOT of time in here trying to solve people’s problems, I can tell you the single most common issues are from items in the community folder.
People continuously blame the sim.
If you do have a problem restarting after an update, if you already emptied/renamed or whatever the community folder you indeed do know it is probably in the update.
Anyway it’s an interesting discussion, and I sure appreciate your input!
1 Like