Numerous CTD when pressing "Fly Now" SU13!

Bug Reporting Hub Crashes (CTDs)
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1

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Are you using Developer Mode or made changes in it?

NO

Have you disabled/removed all your mods and addons?

YES (Only in community folder as I have no idea how to do so in Marketplace)

Brief description of the issue:

CTD when I press “FLY NOW” button. This has been occuring since SU13 and purchasing the ATR. I have disabled mods, deleted third party software (such as MSI Afterburner RTSS etc.). Problem occurs sporadically as sometimes I am able to get the sim to work. I have no idea what can be causing this issue.

Provide Screenshot(s)/video(s) of the issue encountered:

Added, button goes grey, sim locks up

Screenshot 2023-05-04 195618
Screenshot 2023-05-04 1956182658Ă—1390 348 KB

Detailed steps to reproduce the issue encountered:

SU13, purchased ATR. I load into the sim, select any aircraft (including default), select startup location, pres “FLY NOW” Sim locks up and freezes

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

NVIDIA, current driver is 531.68 released 4/18/2023

PC specs and peripheral set up:

Intel i9-12900k
Nvidia RTX 3090 FTW3
64 GB DDR4 RAM
2560x1440 Resolution, 43" Gigabyte 4K gaming monitor

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

N/A, I have attached MSFS report

Build Version # when you first started experiencing this issue:

1.32.7.0

MSFSReport.txt (20.2 KB)

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

2

Safe mode should disable 3rd party marketplace addons. Failing that you should try resetting MSFS, it literally took me ten minutes. Just remember to point to you package location when asked

3

When the game crashes, have you started the game in Safe Mode and tried that when it first loads?

4

Do you have the same issue if you follow the OP’s steps to reproduce it?

no

Provide extra information to complete the original description of the issue:

in the provided crash dump, several 3rd party addons still present. I highly suspect one of them to be the culprit.

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Try to launch the sim in safe mode (disables ALL 3rd party content) an see if it works again.

1 Like
5

It used to work in safe mode…now it doesn’t.

6

Where would I go to reset it?

7

settings/apps - right click and select reset. If you have never moved your Packages folder from it’s default location I would advise you do so beforehand otherwise you will likely have to download everything again. Once reinstalling the sim the box at the bottom will ask for the new package location, simply click on it, browse to the folder your community and official are in and then select open. Instead of hundreds of GB’s then there’s only a few.

8

Thank you for the heads-up on this.

Where should I go to initiate the reset?
PC, MS Store, Win 11.

Thanks again!

EDIT- sorry! Just scrolled back and saw your directions!

9

Guys turnoff Image Scaling on NCP, and the issue will be solved.

10

I have same issue. CTD when clicking Fly Now.

Faulting application name: FlightSimulator.exe, version: 1.33.8.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.33.8.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000021a01a3
Faulting process id: 0x68c
Faulting application start time: 0x01d9bfc6a8c6f1e9
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: 74bc9982-c3fe-4666-bbb4-94250083abd0
Faulting package full name: Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

11

Ctd when startung a flight or when the menu opens where you can pick a location or sircraft. why?? Every update is a mess.

12

Do you have the same issue if you follow the OP’s steps to reproduce it?

not directly. it just freezes everytime I click on “fly now”

13

same here !
Image scaling already off…

1 Like
14

Same here, since this update, constant CTD’s as described.

1 Like
15

For me also, about 20 % probability for a CTD after “Fly Now” since some weeks.

1 Like
16

Same for me…

Some days are better than others…

Sometimes I have to try 10 times to load a flight.

17

Have you tried disabling Bing data in the options? I was getting 25% crashes at flight launch + CTDs when I zoomed on the map near Chicago.
Since I deactivated the bing data: no more CTD at launch or when zooming.
I think it’s worth a try before uninstalling everything.

It’s possible that it’s something else, obviously, but the zoom and CTD problem has been fairly recurrent since SU13. See this thread for zoom CTD : Sim crashes when zooming in at the worldmap

18

Just Had my first fly now CTD you know this is getting to be a bit of a joke.
oh and to the poster few above DO NOT uninstall everything it will make no difference

2 Likes
19

I attempted to fly in VR with my Quest 2, 32GB of RAM and a RTX 3090 a few days ago and today on the route EGPH/EDDF with the Fenix A320. Unfortunately after about 30 mins just after flying over Newcastle, I experienced a complete computer crash(not just ctd) My pc automatically restarted. Has anyone flown the same route and had the same problem. I just recently increased the resolution in the Open XR Toolkit, not sure if that may have caused it?

20

also had this happen to me today. Never had this happen before.