Persistent Flight Simulator Crashes to Desktop

User Support Hub Crashes (CTDs)
,
61

same here since the last update i’m unable to fly… loading screen and then CTD

62

I would l really like some options as i am about out of them at the moment.

Clean install - Vanilla.
Clean Drivers for Nvidia
Checked memory issues - All ok
Windows update - All up to date
Windows store / Xbox all up to date.

I have resulted to trying to read logs which are note as helpful as i wish them be but did catch this which i found interesting:

The Sim is crashing at the “Full Chapter” State stage of the sim loading just before it shows the main menu.

Things i noted in General

  • Error code 0x0000005 - Access violation
  • Fault Module -VCRUNTIME140.dll - I have reinstalled Vistual studio 2015 - 2022 (Made no difference)

@nijdrop and @twochipmunk5698 are you both VR users? and have you updated or recently changed your VR runtime.

63

Did you try the fixes mentioned in the other thread you posted in?
https://forums.flightsimulator.com/t/msfs-2020-wont-finish-loading-with-openxr-toolkit-active/649731/16

and this recent post
https://forums.flightsimulator.com/t/fyi-oculus-software-causing-the-sim-to-crash/650460

2 Likes
64

Really appreciate you re-pointing me to this topic article I assure you I did try to keyword search based on what I thought I needed to look up to get help but didn’t see these articles so thank you once again.

1 Like
65

tried vanilla install, all drivers ad os up to date.
I am a vr user, so changing back to stable build worked once… now back to crashing at ga;e loading.

66

Disable the OpenXR Toolkit and wait for fix.

image
image405×199 24.4 KB

1 Like
67

I had to remove it completely for it to work again.
But that was the fix. Thanks.

68

I am getting issue where my flight crashes mid way while I am at cruise. I took a copy of 2 errors I saw in event viewer. Please check and provide inputs.

Faulting application name: appprotection.exe, version: 24.5.0.20, time stamp: 0x66fd2447
Faulting module name: appprotection.exe, version: 24.5.0.20, time stamp: 0x66fd2447
Exception code: 0xc0000005
Fault offset: 0x0000000000029bf3
Faulting process id: 0x0x1514
Faulting application start time: 0x0x1DB246DB14733CC
Faulting application path: C:\Program Files (x86)\Citrix\ICA Client\appprotection.exe
Faulting module path: C:\Program Files (x86)\Citrix\ICA Client\appprotection.exe
Report Id: 0e18ac0c-a437-4af1-b880-af193fd31910
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: FlightSimulator.exe, version: 1.38.2.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.38.2.0, time stamp: 0x00000000
Exception code: 0x80000003
Fault offset: 0x0000000001f10162
Faulting process id: 0x0x4E38
Faulting application start time: 0x0x1DB246DDE42AC04
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: 7e6b7291-6470-4bbb-8cb7-76ebe3f055e5
Faulting package full name: Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

69

ChatGPT can be a great ally.

The error you provided shows two distinct exceptions related to two different applications. Here’s an explanation of each:

Error with appprotection.exe (Citrix ICA Client):

  • Faulting application: appprotection.exe is part of the Citrix ICA client, used for application protection when running remote sessions.
  • Exception code: 0xc0000005 means an “access violation,” which occurs when the application tries to access a memory address it doesn’t have permission to use. This often indicates a memory issue, such as data corruption, permission conflicts, or invalid pointer references.
  • Fault offset: The memory address where the failure occurred is at offset 0x0000000000029bf3, but you would need access to the application’s code or a debugger to know the specific line that caused it.
  • Possible causes:
    • Incompatibility with the operating system or a recent update.
    • Corrupt or damaged Citrix client files.
    • Issues with system drivers or security permissions.
    • Conflict with other protection software, like antivirus programs.

Error with FlightSimulator.exe (Microsoft Flight Simulator):

  • Faulting application: The executable of the Microsoft Flight Simulator game.
  • Exception code: 0x80000003 is a “breakpoint” exception. This exception commonly occurs when the software encounters an interruption or a state where it can’t continue running.
  • Fault offset: In this case, the failure occurs at address 0x0000000001f10162.
  • Possible causes:
    • Corrupt or damaged game files.
    • Hardware or driver incompatibility, especially with graphics.
    • Incorrect graphics settings or system limitations.
    • Interference from other programs (graphics overlays, antivirus, etc.).

Suggested steps for resolution:

  1. For appprotection.exe:
  • Check for updates to the Citrix ICA client.
  • Uninstall and reinstall the application.
  • Ensure there are no file or folder permission restrictions that interfere.
  • Try temporarily disabling the antivirus or adding Citrix to the exclusion list.
  • Contact Citrix support if the issue persists, as it could be related to a specific configuration in your environment.
  1. For FlightSimulator.exe:
  • Verify the integrity of the game files (if using a store like Steam or Microsoft Store).
  • Make sure the GPU (graphics card) drivers are up to date.
  • Disable any overlay software, such as Discord, NVIDIA GeForce Experience, etc.
  • Try lowering the game’s graphics settings.
  • Restart and check if a recent game or OS update is causing issues.

Both errors could benefit from a more in-depth review of system logs (like the Windows Event Viewer), but the above steps are the most common approaches to try to resolve these problems.

1 Like