has anyone had their deleted logbook restored? If not should we stay off the sim until they fix this
I guess I’ll be watching this topic tonight because I’m scared to start the sim.
I have over 700 hrs that I dont want to lose.
anyone, anyone, bueller, bueller.
1 Like
If it’s any consolation, I clicked no, continued my flight to landing, exited the sim, restarted and still lost my flight time.
4 Likes
I clicked no, still flying, I suspect the logbook will be empty when I land.
Besides the hours reset to zero, all my settings (except graphics and controls) are also back to default so I had to go through all menus again.
The amount of times that Asobo have broken this sim is laughable.. is there any official word on what has happened this time?
3 Likes
Seems that everyone is having the same error, we all have had a message appear and update and lost our logs and information. Nice - Good job.
Just wait till they fix it now with a real answer
I just restarted MSFS after my flight, and my logbook is still there. Nothing missing..
I’d guess it’s just a server that is down. It probably can’t sync the data right now, so it looks like everything is missing/default. I’m going to guess the data isn’t permanently lost.
I had this error on 02/21/2021 for the first time. Back then I reported it to Zendesk and nothing really happened to this day. At that time, EDIT: 184 hours were lost in my logbook. I’m sorry it’s affecting so many all of a sudden. If the developers had taken care of it back then, they could have saved us a lot of trouble. So far it has happened to me three more times, and each time the logbook was empty.
It’s time someone took care of it!
In my opinion it has something to do with how often the XBox license is checked. If the connection to the server is lost in between, then XBox throws me out and when I log in again, Xbox syncs my account again. But since nothing is saved locally, all flights in the logbook are overwritten, i.e. deleted, with the locally saved data.
1 Like
Wow. The hours never came back?
1 Like
Yep same thing just happen to me flying over NZ over 400 hours gone!! So there is not fix for this I am assuming!
Post of the day!!
1 Like
I asked Zendesk to restore my log from a backup, but obviously there is no backup. In the meantime I’ve given up.
1 Like
I lost over 1200 hard earned flight hours and over 600 flight records from my logbook which now show NO ENTRIES. This sim is my favorite program when it works and my most hated program when it doesn’t, which seems to be happening more and more often. The CTD’s are at about 50% of the time time sometimes before I even start to takeoff. I am right on the verge of totally removing it from my $1500 PC. which I bought specifically to run this sim. 
3 Likes
172, KPAM. Just spawned in.
Interesting that it shows “Next Level 2000 HRS” and not “100” . It still knows that you have passed all the earlier thresholds.
2 Likes
I dont know I lost over 600 hours pre January, and they never came back, lost all my little badges as well ( could care less actually ). But this is just another example of a long list of examples on why you dont rely on Cloud Computing … its just too vulnerable to things, network outages, server outages, hackers just to name a few.
3 Likes