Have you actually read this thread? The CMs have been active in here the entire time
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I confirm ! Back to normal! MS Strore / PC
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Yes I have read the whole thing.
The CMs are not MS/ASobo techincal. They are forum managers peeps.
And this is not the first time people thought their entire sim experience has been vaped.
Why do you support their activities which have just caused an evening of worry for many?
We can and should expect better.
Hey is anyone seeing pixel texture in the ground or no one flying online
Not so, they are Microsoft employees working directly with the dev teams.
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We are not forum managers – you are thinking of our volunteer community moderators. The CMs speak on behalf of Microsoft. Behind the scenes, I was in direct contact with the MSFS production team ensuring this issue was escalated to the right people in a timely manner and asking if they needed any additional details to help troubleshoot (hence my repeated requests for information about which platforms this was affecting or not affecting).
Thanks,
MSFS Team
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On-topic:
The Xbox live services outage appears to be resolved, and with many players (myself included) indicating that MSFS has returned to normal, our initial suspicion that this was related to the Xbox outage appears to be correct.
Thank you for your patience. If you are still experiencing this issue, please reply to this topic. We will continue monitoring it very closely.
Thanks,
MSFS Team
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OK I misunderstood that, but everything else I said stands.
The sim should have much better signalling on startup that the servers are offline and not let the sim ever start under those conditions, with a clear message why that is the case.
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This wish was logged 2 days ago:
Good to know for my weekend flights! Hope everyone else got sorted?
Everything is back to normal for me, I just started a flight. And it looks as if the live weather is working again as well! 
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I still have weird ground pixels and no other players
Given the problems with the Teams outage a couple of weeks ago, I would say MS have some serious work to do on the robustness of their online services.
Maybe they can hand over troubleshooting to chatGPT…? The humans don’t seem to be making too much of a success of it atm.
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Back up and seems to be running fine. Thanks for the prompt response to the issue.
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Seems everything is back now. Interesting as I didn’t know all that info and profiles were stored in the cloud. Graphics settings are still borked but I have those stored away for just this reason and are easy to adjust. Sorry for the tirade and I even learned something to not cause so much worry in the future.
PC
Premium Deluxe Boxed
Steam Beta here and no problem.
It just seems like typical MS Store Issues. Anytime profile problems happen anyway.
I’m surprised the MS Store is so popular with MSFS. Steam has such a huge market coverage,
@LeanBinkie50829 @atcogl
For future reference (and to all other interested parties asking about a back up of MSFS game profile):
On the windows store PC version it is possible to keep a back up of many of the profile settings including log book, flight hours and controller settings.
The “wgs” folder found in
C:\Users\your USERNAME\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\SystemAppData\
contains all this information.
I quite regularly keep a copy of this entire “wgs” folder (and all sub directories) elsewhere on my PC so as I can restore my settings if things go awry. (It has saved me a few times from losing all my log book hours when transitioning from beta build back to live build!)
You can read more here:
https://forums.flightsimulator.com/t/how-to-backup-and-restore-your-logbook-other-backup-options/516006
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In this industry time of day isnt an issue. Not sure who or where this needs to be fixed. Not even sure if it is a server management issue or a Sim configuration issue. But either way I would think normal procedures to be applied which would certainly mean working until fixed even if it is through the night. So I do expect this issue to be fixed within hours not days.
The issue is fixed but I would like to respond to your understanding of how it works in IT. I have run a wordwide IT network for a major UK engineering company. We did not have 24 hour cover. But when one of our US or Chinese or Indian factories called me in the night saying there was a problem then I would get people in to deal with it. People in that industry get paid well to do a job not just work 9 to 5.
That is the way it has to be. Cant say to end users, sorry it may be daytime there but it is night here so I see you tomorrow. It doesnt work that way. You really should understand that.
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