Refund on DLC

Yes, that would be good. Steam have something like this but not sure if it includes DLC products.

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Remember, this is the 1st Version of MS FS that relies on the Internet, for both dynamic, real time content, as well as for regular Authentication, product purchase, and license authentication.

As far as MSFS is concerned, this is new territory.

Today, after 10+ years, I can pull out old FSX DVDs, load the software onto a new modern (FAST) PC, install any addons I have purchased in the past (and saved !!), and I am up and running.

In 10 years from now, will I be able to Install and run MSFS 2020 on a new computer (or even my current one), when the MSFS servers are no longer running, and the only option, (if you are Lucky) is to buy a runtime license for MSFS 2040

Its a whole new world. :japanese_goblin:

And lets now even go near taking about, who knows when you are using MSFS, where you use it, what areas you are flying in, etc etc etc… and why you seem to be obsessed about flying into Regan National all the time in the AirBus !!!

Suggest you look for reviews of addons before purchase.

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I think in the past the flight sim scene has really been a niche market place and not necessarily a buyers market. In X-Plane 11 at least there weren’t that many developers and buyers were prepared (in the early days anyway) to take a punt on any new stuff and were resigned to the no trial terms.

Maybe with FS2020 with more customers and more developers this trend might eventually change. Increased competition is a very fine thing and could force a change of selling tactics especially with those developers which have high standards :slightly_smiling_face:

I love X-plane 11 but even I can admit that FSX and P3D were way more popular. I don’t think the market difference is really much bigger with FS2020. There may be some casuals that buy the title but they are not going to be the big spenders. Usually in most game titles only about 20% or less of the customers are the whales.

The lesson here, boys and girls, is don’t buy Day 0 releases or preorder stuff. Let other unfortunate souls and reviewers learn the hard lessons for you and then make your purchase decision based on that.

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well, that’s pretty logical when you see the asking price for the mods.

I’m not saying they’re not worth it, or that it is cheap to develop airports and planes (it’s not).
I’m just thinking that with the massively larger player base compared to other sims, they might well make a lot more money if they sold their airports for like 3 or 4 dollars.
Might well sell 10 times more, while the price is only 5 times lower.

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And take most reviewer’s REVIEWS with a pinch of salt, unless many are saying the same thing.

The Internet is full of “FAKE reviews”, and reviews with Hidden Agendas.

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The KitJet?

Indeed. Too many reviewers are willing to sell positive reviews in return for free products or money.

May work in the short term, but after a time, if a developer gets a bad name, that becomes very difficult to turn around.

Then, if the product is poor, or falsely advertised, PLUS, the tech Support is non-existent, then its a “Major STALL, with little hope of Recovery.”

(No names mentioned – no need to {sigh} )

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I saw the availability of the plane and went to check it out in Youtube, just to find out it’s quite rubbish. Not event worth trying as freeware.

I think that’s pure speculation. I’m pretty confident that any retailers are actually doing research to figure out how to maximize their profits and have set their prices accordingly.

Welcome to the world of hobby-developers trying to make money. That´s the cancer of the flightsimulation addon-world since 20 years.

Don´t buy addons until you have seen lots of reviews and videos.

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Unfortunately this will gone be a very big issue. We found this kind of problems on every game or simulator. This is not only fault from developers but also from those selling platforms. I can tell you that I own almost all aircraft for xp11 excluding a couple GA. I always support the devs and their work, but there are some, that only want to make money and don’t care about support aor even updates. I spent thousands of euros on addons for flight Sims but there are devs that should be banished from selling platforms like xplane store and some others, for example, virtavia for me is death, they don’t provide support for costumers, don’t update their products, refund is to forget and like this there are others, to fix this is easy, for example, if I lunch a product as add-on on marketplace , I have a limites time to fix the bugs reported by who bought the product, if there is no support or update after a month or 2, I get a warning, and if I ignore, my product was removed from the selling platform. If all selling platforms do that, all devs had the obligation to update their products and not steal costumer money. It’s a shame, products which have no more development since a year or more still getting sold for huge price. Those should became freeware after development stops for an certain amount of time. That was fair and a lesson for developers. No more costumers will be tricky by them. But, it’s just my opinion. After more than 10 or 15 years of flight Sims, I only thrust a little bit in 3 or 4 developers, not more than that, they are PMDG, FLIGHT FACTOR, IXEG, and aerosoft. Even aerosoft for me have some stuff which is a little bit expensive for the quality.

When a new product comes out, e.g. FS2020, it takes two or three months to ‘suss out’ the developers/retailers, the standards they have and the level of support they provide. In that time those devs looking to make a quick buck become quite well known, get a bad reputation and can be easily identified. Also companies like people rarely change their practices so devs/retailers which sell FS2020 addons will probably adopt the same practices as they did for FSX/P3d/X-Plane 11 addons so once again they can be easily identified. Sensible buyers should avoid these devs/retailers and a little bit of investigation before buying can be very worthwhile. Admittedly this is not always possible. I myself have already purchased an addon which so far hasn’t received a lot of support. My response to this has been to not buy anything from them again and to hope that their short term attitudes will come to bite them back at a future date. A good reputation is difficult to come by. A bad reputation on the other hand comes pretty quickly and takes a long time to repair.

I would like to see some sort of trial period offered. In the absence of this though I think that, as with a lot of other things in life, it is very much ‘buyer beware’ and incumbent upon the purchaser to look at the information available and the history of the dev/retailer. Either that or look at users comments prior to purchase and don’t be the pioneer that got shot down by red indians :slightly_smiling_face:

Not just ‘hobby’ developers either. Orbx were quite happy to sell their woeful London landmarks addon on release and that went down like a lead balloon. And here they are, filling the store with stuff as quick as they can churn it out.

After appx 10 minutes of realising that buying that was a mistake, I tried getting a refund through MS and got fobbed off. Oh well, £6 worse off so no big deal but havn’t and won’t buy a product of theirs again. Their loss.

The Kitfox released on the store was a complete shed as well by all accounts. There maybe others, the number of addon developers I will consider buying from is minimal.

It should be clear by now that the MS store is heading down that skippery slope the X-Plane one is at the bottom of; quantity over quality. With little to no recourse for a refund, it’s definitely buyer beware. As has been said, wait for the decent, honest unbiased reviews before shelling out your money. Sift out the good uns from the trash, bearing in mind the trash includes some so called reputable sites. A week or two not flying a plane or having some scenery won’t kill you, but it may save you some money that can be put towards something actually worth buying.

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As I said, lesson learned. I’m fairly new to the civilian flight sim community. I started briefly with Xplane 11 to see if I would enjoy civilian aviation and then immediately jumped to MSFS2020 upon release. I don’t have much experience with the add on market having only purchased a few helicopter modules for Xplane 11. They were all outstanding. My experience has mostly come from DCS or IL2 where I have never been disappointed with a module. This is apparently a whole different animal.

That’s on you. Read and watch reviews before purchase.

Yes, it is very much ‘buyer beware’ and is best approached on that basis. Hopefully the devs who produce shoddy ‘stuff’ will soon become well known and will be avoided by the more savvy buyers :slightly_smiling_face:

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