What is sad is that most of the issues come from the Big name Addon Developers.
The “Hobby Developers”, often give away their work products, hoping for a small donation, if the user finds value in their product.
As opposed to Charging “up front” for their Hyped up products, and then when the purchaser finds the product is rubbish, refusing any refund or technical support, but STILL expecting to make future sales. That sales model is non-sustainable.
Thanks to the 427 (poor?, poorer!?) souls who bought and rated the Typhoon add-on, it now looks like a product to avoid thanks to the 3/5 rating. It’s a shame the rating scale isn’t more accurate, in my opinion I suspect the actual rating is closer to 50% than 60%…
It’s very simple, they need to do more quality control. The Typhoon experience was and is still bad for everyone. I wrote it and I’ll write it again, very disappointed to find such quality in the simulator’s marketplace.
The in-game market place is no different to other digital marketplaces, no matter if it’s Steam or Google Play Store. Content in such a place should never be “controlled” by subjective opinions, what someone may think is good enough, another one would rate as poor.
Going down such a route would be a mistake (and one they won’t do). A good example is Orbx London, which a poster in this thread took as something that shouldn’t be let into the market place, while I’ve enjoyed it since day 1
I personally check reviews before I buy something, unless it’s from a dev I really trust to deliver.
Being an in game marketplace I don’t agree on this. out of the game we can buy what we want and read the reviews before doing so. The in game material should be different in my opinion.
The problem here is not that we don’t like the specific plane which is something subjective as you wrote. It’s quality is very low if compared to anything else we can find in the game. All the planes are so well modeled and their details are fantastic. That means more immersive experience due to realism.
The Typhoon model is on the other part of the river.
For my opinion, a quality check should be made if anything goes in the game’s marketplace and try to maintain the same quality everywhere.
If you paid via paypal it could be worth raising a dispute, “not fit for purpose” etc. Amazon refunded me a digital download before, steam refunded me this very game when i initially had issues, It shows up as Microsoft Payments, if they get loads of “disputes” it might make them think about the standard of any new add-ons
I too get cockpit views of only 30 FPS but external it rises to 55-60frs so clearly there’s something wrong as the MB339 is way better on so many levels. Its way too twitchy in my opinion, apparently “that’s how fighters are” but people on forums (not here) can talk rubbish when they think they are in the know!
I agree with you and many of us share a similiar view. On the livestream yesterday, Jorg made it clear that it is not their job to curate the marketplace. It will be similar to simmarket and it is upto the users to review the product. They are not gonna do any quality control on the marketplace. However he also mentioned that there will be a system in the future where users can submit written reviews in marketplace. Skip to 57:00 in the video below
I suspect that a lot of buyers don’t take the time to review what they have purchased. And a star rating in not enough. Buyers should be able to write reviews.
I believe there is a wish-list item for it. Please be sure to vote it up. Hopefully written reviews will be added.
There is a way to get refunds from Marketplace, but I don’t know if they will give one just due to the fact that you don’t like the product.
I made a purchase and all seemed okay, but the product failed to install and it didn’t show that I owned it so I could try to download and install again.
Made all kinds of calls trying to figure out how to get a refund. Talk to several people and kept getting sent to other departments. I actually spoke to about five different support people.
Finally I was told that purchases from the Marketplace go through xBox and I had go through them. But fortunately, they didn’t have me talk to someone there, they told me to go to xbox.com/refunds and request a refund online there.
Piece of cake. Explained what happened and in about an hour, the refund was issued.
But remember, in my case they could see that I didn’t have ownership of the airport I was trying to buy.
Hi, FWIW, I think the F15 is at this point better than the Eurofighter, and it appears that there is active work to improve it underway by the developer and users. I’d think it is worth a look, if not now, next week after the scheduled update on Tuesday is out.
Best,
Mark
The more Negative Review’s and Comment’s that this Version of the Euro Fighter get’s will hopefully result in a Positive Outcome.
The Team working on this Project may well continue to Develop what seem’s to be an honest attempt at giving our Community a Valuable Addition to our beloved Sim.
What they’ve achieved so far is encouraging but we have no doubt’s that further Work is Required in order to enable this Euro Fighter to come to Fruition.
As regard’s that ‘Work’ ,… i can’t begin to imagine what is needed in the way of IT skill’s to bring these Aircraft to 'Life ’ and maybe we should give these Dev’s a little more time to enable them to complete their Project.
Should they fail to do this and yet continue to Market a Sub Standard Product there will be some very disgruntled Customer’s to contend with.
Once a dev brings a product to market, and especially if they charge money for it, they rightfully
open up themselves open to criticism. This whole “pay for it now and hope the dev fixes it later” mentality needs to stop.
This is most definitely a buyer beware environment. As long as Microsoft is taking 10%-15% (got those numbers from another post) off the top and making a profit, it isn’t in their best interest to police the quality of each product listed.
As a poster mentioned above a written review or comment system together with the current star rating is probably the way I see it will be going forward. A demo or trial would be even better but I can’t realistically see that happening
As much as i want to agree, as consumers it’s our own individual duty to do our due diligence when it comes to purchasing add-on products and services. The market’s goal is to sell it to you, not to dissuade you from purchasing.
There are several ways to avoid buyer’s remorse for Digital Products (which 99.9% of the time are non-refundable or resellable) - one is to read and watch reviews of the products. You may need to wait a few days for them to start coming out, but it won’t be long before someone points how much of an utter PIECE OF SHET 40$ products like the DC Designs F-15 and the Beechcraft Model 99 are.
Just be patient and wait until the reviewers have a crack at it. Ratings and comment systems can be broken and will not tell the full story as they are only words without any visuals to rely on.
Microsoft/Asobo can’t prevent you from wasting your money on sub-par add-ons but i do think the LEAST they could do is implement decent Quality Control Standards for software that they stand behind and market directly, so that subpar creations cannot make it onto the official Marketplace until they meet a certain level of quality. When you average out the quality of the Add-on Aircraft available in the Marketplace, at least half are junkware.
Frankly, it’s utterly disgusting that Microsoft are putting us in this position. They give us a giant sandbox that we’ve paid to play in, give 3rd party vendors a marketplace within that sandbox and encourage us to buy from the marketplace rather than from 3rd parties direct (I assume so they can have a cut) but refuse to a) conduct any quality control and worse b) fail to include any kind of refund policy for 3rd party addons that are not up to a preconceived standard.
The rating system is all very well and good but some poor sod has to buy it in the first place in order to give it that 1 star rating that’ll put everyone else off.
Yeah but that applies to buying on line generally, somebody has to be the first and willing to take the risk, if they are not prepared to lose the money on that gamble, dont buy, wait for others to take the risk instead.
Unless the developer sends out copies to a number of trusted Youtube dwellers and they do honest reviews.
In the absence of a Steam-like trial period, that’s what you might expect of a developer that was proud of their product and maybe not of a developer that was planning more of a “cash-grab”.
Even if the reviews aren’t “honest”, at least potential buyers would be able to check out the visuals and be able to ask questions.
See now DC designs have done that with the F-15. All the early reviews I’ve seen give vague details and seem to indicate it’s nice. Now it’s out the reviews are saying the cockpit looks terrible, the HUD is flaky, hardly any switches work and the flight model is…hmmm.
Ya know how the fat kid gets a medal for competing and then goes on to believe he did well…?