Selecting Pa28 results in sim freeze

User Support Hub Aircraft & Systems
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ISSUE DESCRIPTION

Description of the issue:

After selecting the PA28 in the Aircraft Menu, the Sim freezes/ gets stuck and I can only quit the Sim with the task manager. So no chance to use the PA28.

If applicable, which aircraft is experiencing this issue:

Carenado Pa28

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every Time I select the aircraft.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.just selecting the aircraft in the aircraft menu
2.
3.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

DX11

[PC Only] What GPU (Graphics Card) do you use?

Nvidia 4070ti Super

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Do you have the same issue if you follow the OP’s steps to reproduce it?
• no

Provide extra information to complete the original description of the issue:
• tested under SU3

If relevant, provide additional screenshots/video:
•

3

Flew a group flight the other day with many of us switching to this aircraft for a few legs. No one had any similar issues. Might want to disable it and re-enable it in the marketplace if it’s possible to do so or just do a quick re-install of the sim.

4

Thats also something I saw, You can’t even deactivate it in the marketplace. And a complete deinstall of the sim for one aircraft that isn’t shouldn‘t be the solution, since all other Aircraft are working without a problem.

I tried to repair the sim, but that didn’t work.

Just out of interest: What is your file size of the PA28 in the StreamedPackages folder of 24?
Mine is 73,5mb.

Running the Sim on SU2.

5

It takes 10 minutes.

6

Moved to User Support Hub since cannot be reproduced (at that point) and not a widespread issue.

7

Did a reinstall of MS24 and that didn’t even work. As soon as I select the Aircraft the Sim stands still and I have to end the task with the task manager.

8

In case you have addons, have disabled all of them ? (community folder empty, marketplace addons disabled in My-Library)

9

Had a complete empty Community folder After reinstall.
Also updated the NVIDIA driver to the latest Version.
But same problem as soon as I select the Piper the Sim freezes and I can’t click anything.

10

At that point I would recommend to create a zendesk ticket to get direct support from the technical team: https://flightsimulator.zendesk.com/hc/en-us/requests/new

11

Found a solution to solve the problem. Read about it in the A2A forum.

https://forums.flightsimulator.com/t/msfs-2024-freezing-not-a-ctd/686879/9?u=rebo4style

Had to delete the wgs files. Now it works fine.

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