Sim not opening

Any one can help me my game crash after the xbox white screen comes on any ideas

It would help to know your history.

Has it ever worked on your system, was it caused by an update, have you changed any hardware, what is your system CPU/GPU/memory, did you have problems with the download, have you had other problems with your computer, is it Steam, store download or disc etc?

It’s always best to give too much information rather than too little.

yes used to work just fine the last i remember MSFS2020 put a update call CTD when i started the sim i did like very quick update it was kind of wear update then i did not play the game for a couple of days when i try to play again started to crash not sure exactly what happen now you mention about a GPU update not sure bottom line is used to work and is NOt working now
my system i9 8 core 32 gb ram 1080 ti 11gb 2tb ssd Wd

Log Name: Application
Source: Windows Error Reporting
Date: 11/10/2020 9:28:04 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-OFJPIGS
Description:
Fault bucket 2098617879515115550, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.FlightSimulator_1.10.11.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 00000000
P5: 0635
P6: 2097152
P7:
P8:
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC04.tmp.WERInternalMetadata.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Flight_52ccfdaed85187ef2270d64cbeebc8599962bbf3_1716c77f_3701fb0b-07d9-428e-bdac-9f1f6ea69c98

Analysis symbol:
Rechecking for solution: 0
Report Id: d7adfa28-5211-41e2-a668-5a7edd5c23af
Report Status: 268435456
Hashed bucket: 21a7287b0b4c8753cd1fc9d7abc8301e
Cab Guid: 0
Event Xml:



1001
0
4
0
0
0x80000000000000

1618


Application
DESKTOP-OFJPIGS



2098617879515115550
5
MoAppHang
Not available
0
Microsoft.FlightSimulator_1.10.11.0_x64__8wekyb3d8bbwe
praid:App
0.0.0.0
00000000
0635
2097152









\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC04.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Flight_52ccfdaed85187ef2270d64cbeebc8599962bbf3_1716c77f_3701fb0b-07d9-428e-bdac-9f1f6ea69c98


0
d7adfa28-5211-41e2-a668-5a7edd5c23af
268435456
21a7287b0b4c8753cd1fc9d7abc8301e
0

Update system and xbox app + gaming services app.

I was found CTD before loading screen also my problem solve by uninstall and delete this part C:\Users*YourUsername*\AppData\Roaming\Microsoft Flight Simulator and reinstall again.

Yes, re install will solve the problem but it is another 6 to 8 hours download. And it is the fourth time. Very annoying.

With the new update out, it would be worthwhile loading that - it might update corrupted files (if any). Make a note of how big your download is, for comparison with other users - mine was about 900Mb for the store, and 1.4GB for the sim, and this seems pretty common.

If you’re using Steam, this has it’s own set of problems, so it would be worthwhile searching the forum.

Certainly empty your community folder if you have any add-ons. It seems every sim update requires an update to several of the add-ons.

Do you have any other problems with Windows? I looks like the problem may not be in the sim, but in Windows itself - the “MoAppHang” fault has caused many people problems, see for example https://win10.guru/win10-troubleshooting-woes/. Anyway, make sure Windows is up to date as well as the sim, and detach peripherals (joystick controllers etc) just in case.

No, nothing works. But this time I think I found out what misteriously happened. All folders after user/user/local/packages… MicrosoftFlightxxxxxxx/… all folders were there but emptied. Ghosts?? Been hacked??caused I had some 3rd parties sim connect stuffs?? Anyway, almost complete re install. Just hope it won’t happen next update. This is the third time.

I have the same problem… it’s something to do with MS Store for be a ownership recognition of the product, at least for me.

https://forums.flightsimulator.com/t/ms-store-disappears-and-deletes-my-entire-fs2020-application-with-it/315760

To be more specific, last two times when I needed to re install, the problem were it said something like error…in page operation. This time the problem is new, emptied folders.