St. John's International (CYYT) broken (detached) jetways

[DBCooper8675]

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

No

Brief description of the issue:

A jetway fix was applied in Sim Update 12, but this airport had problems before Sim Update 12 and continues to have broken jetway problems after Sim Update 12. After a flight from CYDF to CYYT, jetways 1, 2, 3, and 4 were detached.

Provide Screenshot(s)/video(s) of the issue encountered:

ICAO or coordinates (DevMode > Debug > Display position)

CYYT

Detailed steps to reproduce the issue encountered:

Flight from CYDF to CYYT. Broken jetways upon arrival.

PC specs and/or peripheral set up if relevant:

Xbox

Build Version # when you first started experiencing this issue:

Sim Update 9 (1.25.9.0)

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For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

[N316TS]

Hello, do you have any screenshots to share?

[DBCooper8675]

This is not my picture, but the issue at CYYT is identical…

[N316TS]

Is that from this week? There was supposed to be some fix for this issue in Sim Update 12, but they may not have gotten all of them.

[DBCooper8675]

That picture is old, but the identical same issue persists as of 30 minutes ago at CYYT. I’m fully updated. A post regarding this was closed since this issue is supposed to be rectified with SU12.

[N316TS]

Okay. I’m at CYYT right now. Is this what you saw? Or did you see a different one broken (or more than one)?

[DBCooper8675]

Yeah, I saw the same thing. The problem is odd. It may be fine on departure but is generally the worst on arrival. All jetways were broken.

[N316TS]

I’m sorry, you “saw the same thing” as in, only one jetway was broken, or all jetways were broken at CYYT? Could you spawn into CYYT right now and take a screenshot?

[DBCooper8675]

All jetways were broken on arrival. Only one or two were broken on departure.

[N316TS]

@MSFSFreak2019

Only one or two were broken on departure.

I’m at CYDF right now. There are no gates at this airport. Where did you see broken jet bridges at departure?

[DBCooper8675]

I’m currently parked at gate 2 in the Air Transat A310. Jetways 1/2/3 /4 were broken upon arrival but are oddly intact as I prepare to depart.

[N316TS]

Which airport is this?

[DBCooper8675]

This is CYYT

[N316TS]

Okay. You mentioned broken jetways on departure, but I checked CYDF and saw no gates at the airport. Did you see broken jetways at CYDF?

[DBCooper8675]

Sorry. CYDF does not have jetways, correct. What I meant was whenever I depart from CYYT, everything is fine, but when I turn around and return to CYYT, the jetways are broken.

If you want to reproduce the bug, start at CYDF and fly to CYYT. This was the flight I did this evening.

[N316TS]

Okay. What I would like to do is make this a report about CYYT only. I want to avoid bug mega-threads until the developers tell us that it’s okay to make a mega-thread. If we see it at another airport, we can log another bug report.

[DBCooper8675]

Thanks. I saw another report last night. Can’t remember the airport.

[DBCooper8675]

Here’s a couple of good pics of the issue taken a few minutes ago. Thanks.

[N316TS]

I don’t know if it makes a difference or not for this bug, but what type of Xbox are you on, X or S?

[DBCooper8675]

I’m on the X