Stuck on loading flight screen only on UK flights

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.

No

Are you using Developer Mode or made changes in it?

No

Brief description of the issue:

Performance is perfectly fine anywhere else in the world however I can’t seem to load into a flight across the UK. When I click fly the loading bar goes about halfway and then will get stuck there until I force close the flight sim. My sim is all up to date including content manager.

Provide Screenshot(s)/video(s) of the issue encountered:

I will upload this in due course

Detail steps to reproduce the issue encountered:

Loaded into a regular flight in new york and experienced a loadtime of less than a minute with about 35-45 fps on ultra. I attempted to load the same flight in a few airports across the UK but I get stuck on the loading screen.

PC specs for those who want to assist (if not entered in your profile)

ryzen 5 2600x
rtx 2060
16gb RAM

Build Version # when you first started experiencing this issue:

1.18.13.0

Are you on the Steam or Microsoft Store version?

Store

Did you submit this to Zendesk? If so, what is your ticket #?

Not yet

Same problem , Nothing in Community Folder. Will not load a flight from London City to Heathrow. But loads flight from Amsterdam to Paris.

Same problem here - unable to load UK flights. Updated the UK & Ireland pack as requested in the market place, updated windows etc etc. Still no joy…

Flight loading screen hangs halfway as detailed previously.

Came here searching for this, load a flight (heathrow, I commonly fly from there and use it to benchmark), the loading screen pops up and the bar almost instantly goes to halfway, then within a second or so, the spinner stops and … nothing at all happens, the process goes to ‘not responding’.

Hadn’t thought to try other regions, I’d had a LOT of issues getting the app to even run to perform the update, and still some bootup issues with the app just insta-dying as the window first appeared, so assumed it was related. But having tried a flight from LFPG just now, can confirm it does work. I also successfully tried EGMC, so maybe it’s just Heathrow?

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I deleted and then reloaded all the uk packages from the Marketplace and this seems to have fixed my problem… fingers crossed.

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actually this didn’t fix it - back to the hanging screen again…

Its strange we all have the exact same issue! I was able to fly from Glasgow and I will try some other airports today to see which ones work and which ones don’t!

Could you try EGMC (Southend) I am also unable to fly from this airport and I can’t even reach it through the teleport option in the developer mode. This should hopefully prove it’s not only Heathrow.

I also tried this but it didn’t work. Who’s going to try and reinstall their game first and let us know how it goes?!

Just manged to fly from Southend to Biggin hill…?? Must be an intermittent issue, I had shut down the computer for a while before returning and Southend to Biggin was my first attempt (mappings still all over the place though - this has been the most troublesome update for me so far…

I have just tried now and out of the multiple times i’ve tried since the SU5 release I can now fly from southend or heathrow. I’m guessing it’s some kind of temporary issue to do with the network and loading those kinds of assets…

I wonder if anyone else who has posted in this thread can see if it works now?

Orbx London City pack needs to be updated. Uninstall Orbx London City Landmarks.

I’m now having the issue again… it seems to be intermittent and I still get the issue even with this pack removed.

Yep, can’t load into London. Same problem here.

Same here. Wont load into white Waltham. But non Uk flights load.

Josh

I tried yesterday and I managed to fly from Manchester and Newcastle but as soon as I went close to south and the south east I struggled. Not sure if anyone else is having the same problem

I have tried several times over the past couple days since the update, not once have I managed to load into EGMC, which is the only one I actually care about.

Well, that’s a SLIGHT lie, I did once achieve it, but FPS was crazy bad, and it looked not quite right, so I deleted my rolling cache and manual cache (EGMC would have been in both), and now it won’t load in there at all. So I think it’s possibly as others have implied, a streaming/server issue :frowning:

Same issue here sadly. The loading screen after clicking on “Fly” freezes if a UK flight has been set up. The background music plays, but the blue bar and the text at the bottom of the screen just freeze. I’ve tried a fresh install of the game and with an empty Community folder. No joy.

MSFS was running really well before the latest update. Its a shame. :frowning:

you need also remove your paid addons.
some stuff is no longer compatible.
i do not have any issues around londen and in the uk, i dont have any paid sceneries.

Well I had (currently doing a second reinstall of MSFS) the Landmarks London City Pack from orbx. Could that be the reason for the stuck loading screen on UK flights?

Same here but it happens at every airport.
plus when loading a landing challenge, loading bar stucks at 100% and nothing happens.