Stuck on the "Assistance Presets" screen - can't get past "Finish Setup"


ISSUE DESCRIPTION

Description of the issue:
[PC Only] Did you remove all your community mods/add-ons?
No mods have been installed, just clean vanilla game.

The “Finish Setup” button simply does not work.

Version: 1.1.9.0
Version: 1.1.10.0
Version: 1.2.7.0
Version: 1.2.8.0

Both version same issue.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Install game
  2. Open game
  3. Try to finish setup

YOUR SETTINGS

What peripherals are you using, if relevant:

  • i7 13700
  • 32 GB RAM
  • NVidia 4080

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

NVidia 4080
Driver 566.14

[PC Only] What other relevant PC specs can you share?
I have already tried resetting the settings, verifying and repairing the game and even reinstalling the whole thing, but nothing seems to work.

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

1 Like

I am having the same issue. I haven’t been able to play yet.

1 Like

same issue here

1 Like

Same issue for me. Tried all suggestions posted but nothing works. Sticking to MSFS2020 for now.

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• n/a

If relevant, provide additional screenshots/video:
• n/a

same issue since launch date. can’t even play

2 Likes

Just to let you know, it’s still not fixed with version 1.2.7.0

Same for me … I opened 2 tickets for that.
Cannot play since the begining : I can’t play since the begining - User Support Hub / Crashes (CTDs) - Microsoft Flight Simulator Forums

21/12 : stuck

Just to let you know, it’s still not fixed with version 1.2.8.0