Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
I have emptied the Community folder.
Are you using Developer Mode or made changes in it?
Brief description of the issue:
Stuck on the “Checking for Updates” screen after installing SU5 from Microsoft Store. Allowed over 30 minutes but hasn’t progressed past it, tried restarting twice more and left for over 10 minutes with no progress.
Provide Screenshot(s)/video(s) of the issue encountered:
Detail steps to reproduce the issue encountered:
- Start game.
- Won’t get past the “Installation Manager: Checking for updates” screen.
PC specs for those who want to assist (if not entered in your profile)
Dell XPS 15 7590 with i7-9750H, 32 GB RAM and RTX 2060 on an eGPU which has worked fine for 8 months.
Build Version # when you first started experiencing this issue:
Are you on the Steam or Microsoft Store version?
Did you submit this to Zendesk? If so, what is your ticket #?