Thrustmaster TCA Throttle Quadrant USB device not recognised error

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I love that printer function way too much lol

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… i know what you mean …

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My short run has come to an end, 2 flights today - just finished second to Berlin from Gatwick - no issues. Sadly a short time after (while watching a few vids on YouTube) the unit randomly disconnected and USB error has returned!

nooooooooooooooooooooooooooooooooooooooooooooooooooo! fluke?

Most likely, it’s very intermittent though. I was hoping the HID option was the missing piece of the puzzle as that was ticked as ā€˜save power’ previously, which may have bought me a bit more time but now I’ve run out of ideas. Box.co.uk did have some stock this week, so I’ll keep an eye on their page for updates. I’m guessing it would cost me Ā£20-Ā£30 to return the unit back to France +14 days for them to action a refund if the postage covers all the costs and doesn’t get stuck in customs! I don’t have the original box either so may just cut my losses.

it is the strangest thing.. makes no sense! btw - if you want to dm via reddit - you can find me here: https://www.reddit.com/user/mikeyblue005

I just restarted my PC and my Quadrant has disappeared from the controller listings as standard. Nice screenshots btw! I hope you’re new Quadrant continues to work well! I can’t believe they got yours to work on 2 rigs, that seems crazy to me - It may have worked initially like ours did but if they tried over time they’d prob get our USB errors.

i am wondering if there is a conflict in FS… do you have any other things plugged in that could cause a power draw issue?

Only the rudder and sidestick (separate USB connections). If it disconnected in the sim, it could’ve been the A32NX mod possibly but when it doesn’t even appear when I login to Windows, I can’t think what else it could be. When it does work like earlier tonight, no issues at all. All assigned buttons work etc. I’m using the Experimental mod though - as the detents do not appear correct in the stable or dev modes.

do you use FSUIPC7?

Only when using PACX.

download the windows SDK and install it - select debugging only and use the USB debugger

I think I may only have the beta version. Is that tool free? I don’t know much about it tbh.

I def don’t have that screen. I think it’s just a link between PACX and FS. I think I’ll just go back to using the sidestick for now.

Thank you all for your suggestions, and also to dflight8685 for kindly sharing some tips via PM. I’m also in a certain island state in northwestern Europe and share your pain about the challenges in getting hold of anything these days!

I have tried lots of things over the past few days with very mixed and intermittent success, like snaxx82. My computer only has USB 3.0 ports, but I’ve tried the quadrant on two older computers with USB 2.0 ports and the problem is the same. I thought I had fixed it yesterday and enjoyed a couple of flights. Same today, but then just when I’d landed and was about to exit MSFS, I heard the dreaded USB device disconnected sound, and sure enough it’s not recognised any more. I’ve tried all the tricks again, and nothing’s working yet.

TM support suggested some procedures to follow but said that if they didn’t work, it might be a hardware failure and suggested contacting the reseller, so I may need to do that :pensive:

Any joy on the problem?

No luck yet! I’ve written again to TM to check if there’s anything else they suggest trying before I contact the reseller (although actually it was purchased from TM directly). I bought it as part of the combined ā€˜officer pack’ with the sidestick, and the sidestick is working fine, so I’m hoping they won’t make me send back both!

I thought it was interesting TM said they wanted the full packaging returned! I hope they don’t intend to resell faulty goods as ā€˜new’?! I don’t have the packaging anymore but awaiting an update from their eShop team to advise if they can accept the return without. Mine has been banished to the cupboard for now, I don’t even think a firmware update could fix it tbh.