Tobii Headtracking Responsiveness is "Lazy"

ISSUE DESCRIPTION

Description of the issue:

With the latest implementation of the Tobii SDK, Tobii’s headtracking is “lazy”; meaning it has a perceptible delay when you move your head. It feels almost like it’s following after your movement rather than being in sync with your movement. This is not a sensitivity issue, but is more a delay in headtracking being translated to in-sim camera movement. It feels like the camera has to “catch up” to the user’s head position. This delay does not occur in the current Retail Release (SU4 and prior) of the sim.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every Time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Setup Tobii as follows (Hardware settings from top to bottom): 1, 0, 0.2, 0.15, 0.05, 0.07, 0.07, 0.05, 300, 300, 300, 0, 0, 0
  1. Enter a C&D flight
  1. Center Tobii
  1. Move head then hold still and observe continued camera movement as camera movement “catches up” with head position.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using:

Tobii, 32" 4K Alienware display

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC Only] What GPU (Graphics Card) do you use?

AMD RX7900 XTX

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

2 Likes

Same. 10 characters

1 Like

Posted this a few days ago in the other Tobii thread but NixonRedgrave’s description is better.

Don’t notice it as much at the start of moving my head but it’s very obvious when I stop.

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

3 Likes

Yeah I have just switched back from Open Track to the in sim Tobii controls after seeing the numerous new options. Movement feels somewhat smoother but there is an obvious delay especially when head movement stops IRL and continues briefly on screen

1 Like

I’ve also been noting that I have to reset the view’s center point significantly more often than with the previous (SU4) Tobii SDK.

I hope that this new implementation can be further tuned to address some of these quirks.

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I’m experiencing this too. Also, the view seems to get ‘stuck’, it can last for a couple of seconds. I did not experience either of these issues on the .9 build.

1 Like

Hi folks,

Can those of you who were experiencing this issue let me know if it is still happening in v1.7.11.0 of the SU5 Beta?

Cheers

1 Like

It is still happening. I just noted it yesterday.

(I’m thankful, you’re checking in on this. I am worried it might be one of those things we get stuck with.)

EDIT:

I’m in the sim right now and it’s definitely still an issue. There is a detectable delay in camera movement as it tracks head movement. As described – lazy – you move, then it moves after a delay.

Same here there’s a lag between moving your head and the camera movement, as if the camera needs a fraction of a second to think.

1 Like

I’ve only had one flight in 1.7.11.0 (A2A Comanche over Antwerp in CU14 - excellent by the way!) but I will test more tomorrow in different aircraft.

The responsiveness of the Tobii was much improved for me. No noticeable lag and no freezes. There was another problem in the last couple of builds in which I couldn’t look up or down fully - this didn’t manifest today.

Unfortunately this is still an issue in 1.7.16.0

1 Like

I had a couple more flights in the Comanche and also the JF RJ Professional. Both were fine, no problems.

Today though, I’ve been flying the standard 2020 version Kodiak off and on all day. The first flight was fine, subsequent flights however have seen the same problems I experienced previously, laggy inputs, losing focus, getting stuck/unresponsive etc. I tried restarting the sim and it didn’t help.

There seems to be some weird acceleration and dampening going on. I’m having a bad time setting it up to where I used to have it with the old system (both in SU4 and in 2020). Can’t we just have that default back?