Hey,
I have been having an issue I cannot resolve after following every available instruction out there on Zendesk and the Forums.
After the Update I could not connect to Online Services, my premium planes were unavailable and I got a CTD when starting a flight. To troubleshoot, I signed out ingame as suggested on Zendesk.
Since then, every attempt to boot has resulted in a “The servers are currently unavailable” Error at the point when normally the “Update” Dialog pops up. I have tried signing out and in at any possible point, I have ran every checklist available for troubleshooting Xbox Live and MSFS including several attempts to un- and reinstall any of the components. I have also tried to fiddle around with firewall settings, none of those did any good. I can connect via Xbox Live in other games requiring it, just with MSFS it appears to be a problem.
I am out of ideas. Did anyone else encounter those problems and found a fix?
Thanks in advance…
Did you try going to the Microsoft Store, Downloads & Updates, and see if there’s a Microsoft Flight Simulator update needing download?
I updated and reinstalled MSFS via the MS Store countless times.
Thank you. All XBox related accounts have been reinstalled in the debugging process and I logged into every one of them with the same credentials.
I do not encouter a CTD any more. I had encountered it when I could still go into the menu, while the flight was loading.
I now encounter a “stuck on boot”-like problem. I get the blackshark.ai clip, then the background image of the London-Update. Then I see an Xbox-Live window flashing up for just a blink of an eye (probably attempting to sign it) which fails after a few seconds and presents me a connectivity error warning (hence I had posted in the Connectivity category). If I acknowledge this error, I land on the “Any key to start” page where I am then prompted to log into Xbox Live which, when I do, leads right back to the error message mentioned aforehand.
I got it to work.
As mentioned in another thread where a user encountered CTDs on startup, I did the following:
- Uninstalled MSFS
- Logged out of MS Store / Xbox
- Rebooted and reinstalled
Then when booting the first time after clean reinstall, a cloud sync of your settings takes place.
I aborted this synchronisation process.
This allowed me to continue with the setup dialog and from there it was a normal install.
Apparently it was possible to synchronize a somehow corrupt config file into the cloud that kept the sim from booting when retrieved again.
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