Could this be to do with the two different listing tabs in the content manager screen? On the top bar there is one that looks like a box which, I presume shows items in packages, i.e. entire products. Next to that is an icon that looks like a list which I think shows all elements that make up those products.
This caught me out in the past.
Some screenshots. In one I show 43 items installed, in the other 142 - just by switching tabs.
Hi @Broseph4245,
For issues such as this, please raise an official support ticket via zendesk: https://flightsimulator.zendesk.com/hc/en-us (click the âSubmit a Requestâ on the top right), who will be able to check your account and resolve the issue.
Also please bear in mind that unless you raise a support ticket, Iâm not sure how you expected the Community Managers to know you were having issues with your purchase and reach out with a fix. I realise itâs frustrating but I donât think your tone towards their team is very fair.
This mystery patch has affected online for me as I never see any other users, most likely caused by different versions being used. Iâve been flying out of Heathrow , Pearson and JFK the last few days and all I see are the online A.I. flights but nothing else.
I think your right. Oooops ! lol Silly me.
Wow, thread died off pretty quick 
The horse has been soundly beaten i think
Pretty much. At this point all Iâm waiting for is the next developer Q&A to see if it gets answered there
well if you look at the process here in the reaction to it it will come down to this answer⊠
Pretty much sums it up .
The update was a small update to fix an entitlement issue, and the reason for why the download got so large is explained in the clip above.
Glad thatâs settled. Itâs all people (myself included) wanted to know. Appreciate as well that Jorg said theyâd be more forthcoming in future, too.
It took 717 posts to finally tell us� Wow 
. I donât know what to make of thatâŠ?
I guess we can be thankful now.
Thank you for letting us know Jorg. 
Well FINALLY they say something! The frustration of users could have been avoided right from the start with that information.
Hopefully lesson learned on their end
Glad that we FINALLY got an answer. I must say however I am so fed up of the reactive approach to things that Microsoft/Asobo currently have. It shouldnât take the community to get upset for basic things to be done, which has happened far to many times now in my opinion
So what did he mean by entitlement issueâŠ? I donât get that
And whatâs a vegetation sliderâŠ?
I think it is corporate speak for, âWe accidentally gave some people access to the Premium Deluxe content even though they were not entitled to it.â As it is the only thing I can verify was changed between .12 and .13.
Glad I have digital version ownerships. Xbox version I bought online from someone who bought the wrong version. It was still sealed in its wrap, never opened.
I was entitled to the aircraft so the .13 update fixed the missing AIRAC update for me.
What is âAIRACââŠ?
