Win11: Mouse sleep(?), causing aircraft electrics reset?

User Support Hub Hardware & Peripherals
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1

MSFS 2020
New PC build.
Windows 11. Fully updated. Coming from Windows 10.

I’m noticing my mouse seems to “sleep” or something after not using it for sometime in SIM.
After which, when I move the mouse, my SIM freezes for a second or two, and it seems my Honeycomb flight controls lose connection for a brief second, reconnect in turn, causing my aircraft electrics to reset and reboot. Losing autopilot and such.

I’ve looked over all my Windows 11 power settings, I can’t find anything that would cause my mouse to sleep or what not.

I have a Logitech G703. In the Logitech G HUB, I don’t see any power settings.

I NEVER had the issue with my old PC on Windows 10. All USB input devices are the very same I used on my old PC.

Any ideas?

msfs-2020

2

Try
In windows search bar type CMD
right click on it and select run as administrator

Copy the command below and paste into CMD
(right click to paste into CMD)

powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61

Reboot the system.

Go to windows settings > system > power & sleep > additional power settings
Select ultimate performance

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Reboot the system.

Go to > device manager > universal serial bus controllers
Right click on USB Root Hub

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and select properties

Go to power management tab and uncheck “allow the computer …”

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Click Ok and reboot the system.

edit
Also check human interface devices

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Source https://forums.flightsimulator.com/t/mouse-clicks-not-recognized-after-some-time/407119/9

Edit

FYI, unfortunately Logitech has long been ignoring customer requests to add an option to disable power saving mode in their G HUB software. Logitech is basically deaf to and neglects its users.
I forgot the most important setting. Have you disabled the low battery mode in Logitech G HUB for your mouse?

3

Hate to say, but flowing these instructions didn’t help.

Even going into the registry editor and disabling “EnhancedPowerManagementEnabled” for my mouse, wireless receiver for it and keyboard did nothing.

It’s funny, I’ve had this mouse for years on Windows 10 and NEVER noticed this issue before. So it must be a Windows 11 bug/thing?

Since there seems to be no fix, any recommendations for wireless mouses that don’t have a sleep option?

It’s too bad, I really like this mouse as it came with a wireless charging pad that keeps it simple when it comes to keeping the G703 charged.

But any other wireless mouse recommendations?

4

I recommend reaching out to Logitech Support for help with this issue - they should be able to assist you directly.

It’s also worth posting on the Logitech subreddit r/Logitech, where other users might have encountered similar problems and could offer solutions.

Also, make sure your system is fully updated - sometimes that can solve unexpected issues.