Xbox/PC screens go black then CTD

Are you running now a fresh install with no add-ons at all? No world updates etc?

You on wi-fi or is Xbox hard wired…your speeds etc are good. Just wondering if WiFi is an issue.

Install.any other graphic rich game. Works ok??
I.e…Xbox is running ok, not overheating?

Personally what i would do is a full factory reset of the Xbox and start afresh. You could start by purging all your profile data for the game by going to manage game and do it from there.
I’d still do full reset though as well to be sure.

Install again and do not add anything you’ve paid for or free updates. Just go plain vanilla. Test it.

If better start adding things back one by one + things you really want one by one. Add-on planes seem fine it’s airports, world updates and scenery that seem to upset things.

If you tried all else that is all I can think off.
Nuclear option but worth a try.

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I think I came to the same conclusion last night unfortunately. I thought it might be my screen resolution so I downgraded to 1440 but that had no effect either. I cleared my profile settings but didn’t have time to run a test, I’ll have to try again when I get some time today.

If that fails I’ll do a full Xbox factory reset. Unfortunately the only other games I have are FIFA and Madden from 2021 so not exactly graphics intensive. I am on WiFi connection so a hardwire is another option to test but it doesn’t make sense that this would pop up now after more than 2 years of problem free flying.

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The problem is that these things are what makes the sim come alive and feel immersive. I would never want to use it without addons.

With that said, the sim is stable enough for me and my use cases at the moment, with addons installed. So im kind of satisfied, but hope that MSFS 2024 will remove all limitations for us Xbox users to never again fear black avionics no matter how we use it.

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I agree code01, but if unplayable for whatever reason.
Then basic fault finding means go vanilla.
If still no good. Then factory reset and clear profile.
Then try again.

Some folks have huge issues for whatever reason. I’m wondering if the Xbox is overheating too. Could that be not helping. Mines in the open and well ventilated.

I know some people have them on cabinet shelves. Maybe lack of airflow pushes up temps. No idea.
But it is a fact some are worse affected. There has to be a reason..surely they’re all the same build and s/w.

I have alot of add-on airplanes nothing else.
No issues so far since coming back to test out again.

Flew Manchester to Rovaniemi just now literally. No stutters no black screen, no nav issues. That’s 3hrs or so.

LVFR A319. Live weather, and traffic on.

I was the same boat up until the last few weeks. No issues whatsoever, used to routinely fly the PMDG 737, DC-6, Blackbird 310 for 2-3 hours at a time with no issues whatsoever into third party airports all over the globe. One of my more recent purchases must have corrupted something.

Cleared my profile and just waiting for the core packages to update now.

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Any plane I fly that has a Garmin nav system or the A310 go blank either while setting up the plane or during descent. The pc-12 I bought none of the screens work in Europe however in America they work just fine. Never had any issues with this simulator until the last update that was pushed out a week or so ago. I’m playing on an Xbox series s

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Welcome baconstrips, we were just discussing doing a factory reset clear out profile and installing only the core sim. As the nuclear option to try an improve it.

No world updates, no third party purchases. (Airplanes seem to be fine though).

And testing to see if it improves.

You could first try uninstalling all the add-on airports and world updates.

If you get stable then trying to add things you want back one at a time. That’s all we got.

If no joy, then only option is first paragraph. That isn’t a fix. As even Vanilla has issues but it might significantly reduce the issue. Sorry :pensive_face:

Looks like I’ll have to take the nuclear option and reset my Xbox to factory settings. Cleared profiles and all game content. Finished downloading the essential packages, loaded the base Bonanza and immediately the screen colors started flickering again. Really disappointing.

Could it be your cables or the actual screen itself? You got some other screen to test on?

Before you reinstall the lot.

I tightened and checked all the cables again, maybe I’ll swap the HDMI cable and see if that makes a difference. I’ve used the same monitor for over a year at this point so that shouldn’t be the case.

I get the same issue using the cloud version from Xbox game pass and the downloaded version. I’ve done a full uninstall and then reinstall; same issues. I don’t really want to get rid of the scenery updates since I like doing the Bush trips. Whatever they changed in the last update is doing this across the board with Xbox.

Closing the loop on all my trouble/troubleshooting last week or so, from everything it looks like the GPU failed. Entering a service request and dealing with it that. At least the FSR500 is out when I get back up and running

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Sooo. I re-installed the whole game on my Series S except for any of the scenery downloads. So far I’ve only had one issue with screens. Maybe there’s something in the scenery that’s screwing up the sim.

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It’s a memory issue it can happen anytime this thread has tried every possibility of solving it. If you got a lucky charm have it close by.

Pompey we are not talking about fixing it.

We are talking about reducing frequency.

It is beyond refute that some suffer from almost non stop black screens and CTD

Thats who I am trying to help with advice of removing add-ons until you get acceptable performance.

Definitely not a fix and we must be clear.
However the vanilla version is functional and usable and flights are possible in jets without issue the majority of the time..

Please refer the video I posted from Pilot0083

Don’t try to figure it out bacon, but enjoy using the sim. It isn’t a fix as Pompey says.

And we’re not pretending or saying it is.

However NOBODY should be finding the SIM unplayable.

You are correct but unfortunately people have spent there hard earned cash on the marketplace and don’t want uninstall there add ons.

I know where your coming from but I have been commenting on this thread for a good year or so maybe longer this with the Devs there is no fix or trying suppress the issue with removing add ons etc. I have seen black screens with vanilla build aswell. I want to stop people wasting there time reinstalling the sim this is not the issue it’s memory usage the Xbox can’t handle.

Myself I am happy for reducing lod or overall image quality to free up some memory so I can enjoy the sim with stability but I know this won’t favour most why I think they should introduce a slider quality/performance

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Have you disabled/removed all your mods and add-ons?

no

Are you using Developer Mode or made changes in it?

no

Brief description of the issue:

Avionics black screens & then CTD

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MILVIZ 310 , KPHL - KLGA , cloud cover 2000 ft

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Do you have the same issue if you follow the OP’s steps to reproduce it?

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Unfortunately this isn’t a new issue :slight_smile:

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Do you mean with this aircraft or in general?