Just wanted to report that I am suffering from the same issue with the Microsoft Store version.
Every time I load up the sim, the error appears.
I’ve tried signing out of the Microsoft Store and Xbox Live app, then signing back into them. This appears to work the first time I re-load the sim, as the error message doesn’t appear, but then if I quit out of the sim and re-load it again, it comes back.
When the error message does occur, the sim is still fully functional, so there’s no issue with loading or using the sim as normal and the error message doesn’t appear to restrict any part of the sim’s functionality.
I’ve been seeing this from time to time and have clicked OK and carried on. Also on start up I sometimes get the “Microsoft Flight Simulator did not shut down properly” error and it asking me to carry on in safe or normal mode. I carry on in normal mode. This is not always after a CTD and can be after closing down by quit to desktop. Sometimes both errors appear or it can be one or the other.
have dvd version. yes same issue.
Plays OK, but store purchases impossible, says “error” instead of price.
Have reported to Asobo today, waiting for reply
I note that you own a DVD version of the sim, mine is an Xbox Series X DVD version. I get this authentication error message if I have removed the DVD from my bluray DVD drive and try to launch the sim! I would class this as a bug because the licence should have been stored internally as part of thie game’s software installation so the launch batch file should be looking there for it and not on the drive! My comments apply solely to the series x DVD version!
The licence bug on pc has been fixed.
With inserting the disk, Asobo advised me that this was a requirement from MIcrosoft. Yes in 2022 this is a truely backward step by MIcrosoft
Still getting the error and have had a ticket opened with Zendesk for about a month now. You can click ok and it will let you into the game but all of your online services (real-time weather, real-time traffic, multiplayer). None of that will work. You can click on your profile icon when you are in the game and you will see that you are not connected to a server. Will show a spinning circle.
Until they fix this issue, you can fly around but you will not get the real-time or multiplayer features that are part of it.
@XCAJUNX
I get the error message from time to time and have always ignored it. Clicking on my profile icon though shows a server but greyed out and status offline. I generally have multiplayer off in data options but turning this on then shows me online and the server is highlighted and changeable. Does offline and a server shown even though greyed out really mean not connected for live weather, live traffic? Or is that online indication solely for multiplayer? Live weather seems to correspond to what I am really seeing locally around my home airport and I have live traffic labels showing.
Solely multiplayer. I get the message too occasionally, and yet the sim starts fine. The surefire way to know if you are connected online is if the marketplace is greyed out (offline) or not (online).
