2024 crash on character creation

Settings on the beta app or in the game itself, not sure what you mean?

Sadly that fix didnt work for me. The initial customize identity screen is bugged, with only the red man appearing. No other presets pupulate. Clicking on any face leads to a crash to desktop

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Didn’t work for me either. Also, I shouldn’t have to do this just because I skipped the customize character at initial setup! This game is so broken!

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Buddy, not everyone has the option to play on Xbox Cloud Gaming, so your solution is absolutely useless for the majority of users.

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Do you have the same issue if you follow the OP’s steps to reproduce it?

• Same issue. My character is the error man. If I select anything within the customize screen, it crashes to desktop immediately.

You also can’t do anything cold and dark or in career as the character won’t load properly into the game.

Provide extra information to complete the original description of the issue:
• Playing on MS store version, UK, PC.

If relevant, provide additional screenshots/video:

Editing the post to say that the steps to delete my save and character worked to reset it and I the improved servers meant I could create a character and use the game.

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Same issue - any attempt to select anything (face or other tab such as body) results in an instant freeze with CTD approximately 20-30 seconds later.

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Managed to fix this by doing the below. I found this out about 3 years ago when i had a error in my online profile in MS2020. You will probably lose any save data though. Note the game folder is now called Microsoft.Limitless_…

Once you have done the below steps, you need to delete the contents of C:\Users\YOURUSERNAME\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\StreamedPackages

Advise dont skip the avatar creation step otherwise the issue will probably happen again.

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Same here on xbox. No avatar possible and red men on plane. Any sollutions??

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Same issue

Thank you! It worked

For some reason I cannot locate this folder : C:\Users\YOURUSERNAME\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\StreamedPackages.

It should be there if the streamed packages have been installed

I don’t know if they were installed. I did uninstall and reinstall the game, but it doesn’t work for me. And for sure folder is not in there. BTW I have steam edition if that makes any difference.

Didn’t fix the problem for me.
Now re-downloading the complete FS2024.

For people with steam version:

I go to path C:\Users\YOUR_USER_NAME\AppData\Roaming\Microsoft Flight Simulator 2024\StreamedPackages and remove two folders: ‘asobo-proceduralgeneration-character-avatar’ and ‘asobo-proceduralgeneration-character-pilot’.

After that when I open the simulator, these packages are downloading during game load screen and after that I could customize identity from menu (no red error man now )

And now career mode is working well !

Doesn’t work for me.

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Doesn’t work for me either.

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and on XBOX?

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Don´t work for me…

Can’t believe this hasn’t been patched yet. Game is completely broken for so many people because of this.