[bug] No engine or cockpit sounds & multiple MSFS 2024 instances in audio mixer

:white_check_mark: SIM INFORMATION

This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.

  • Microsoft Flight Simulator 2020 or 2024: 2024

  • Version Build Number: 1.1.7.0

  • Game Platform (Example: Steam, Xbox, MS Store): Steam

:white_check_mark: ISSUE DESCRIPTION

  1. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes

  2. Description of the issue: No audio can be heard for either the cockpit (switches moving etc) or engine. This may be related to the fact that in Windows Settings>System>Sound>Volume mixer, there are multiple instances of MSFS2024 listed as apps. One of them has its audio set to 1/100, and is greyed out/unable to be modifed. In some instances, I’ve seen up to seven MSFS2024s listed as apps in the volume mixer at any one time, with some of them having a volume of 1 and greyed out (screenshot attached).

I’ve reset and clean installed audio drivers. Does not seem to have an effect.

Previously reported here: MSFS 2024 - Aircraft no sounds - User Support Hub / Aircraft & Systems - Microsoft Flight Simulator Forums

:white_check_mark: FREQUENCY OF ISSUE

How often does this occur for you? (Example: Just once, every time on sim load, intermittently)
On every launch.

:white_check_mark: REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue.

  1. Open game
  2. Load aircraft into an airport
  3. Attempt to do things that should produce sound i.e. move a switch, increase engine power

:white_check_mark: YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

  1. What peripherals are you using, if relevant:
    n/a

  2. [PC Only] Are you using Developer Mode or have you made any changes to it?
    No

  3. [PC, MSFS 2020 Only] Are you using DX11 or DX12?
    DX12

  4. [PC Only] What GPU (Graphics Card) do you use?
    Nvidia 4070

  5. [PC Only] What other relevant PC specs can you share?

:white_check_mark: MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

3 Likes

That looks weird. Are you sure you don’t have multiple instances of the sim running? Maybe try a reboot?

I have the MS Store version and I get sounds fine.

I have the same Issue. Example: certificate mission for high class planes

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• YES

Provide extra information to complete the original description of the issue:
• I first noticed the problem in a certificate mission called “High-Performance Authorization” (not sure how it’s translated).

1 Like

I am having the same issue with noise.

In cockpit view i can hear nothing at all (no engine, prop, wind, or switch noises).

In external view i can only hear very very faint outside air noise, but only if I have headphones or speakers up to max volume.

The menus all have noise, even when I hit esc while flying to open the menu, the menu open noise is loud and clear.

7 Likes

I just ran MSFS 2020 and 2024 side by side. 2020 has all noises as expected. 2024 is completely silent for takeoff.

Flying low level near the roads, I can hear all cars, winds, siren noises

5 Likes

Do you have the same issue if you follow the OP’s steps to reproduce it?
• tes

Provide extra information to complete the original description of the issue:
• NVIDIA 4090 GPU, ASUS TUFF Z790 Plus WIFI motherboad, 96GB DDR5

Im experiencing the same audio problems as the OP with engine and cockpit sounds. Also noticed several instances of the game showing up in the sound mixer tab like the OP, one of wich is grayed out and stuck at 1% for volume level. I get all ambient sounds, menu music, UI sounds, ATC voices, passenger voices, just like the OP though, I have no sounds from the cockpit or external views that should be coming from the aircraft, such as the planes engine, switches, tires screaching when landing, etc. I do notice some wind and weather noises but very faint.

To me it seems this bug that makes it show up several times in the sound mixer is the culprit. If I max out the sound on my soundbar thats connected to my PC, then I can start to hear what is the engine I believe, thus making me think the audio thats set to 1 and grayed out needs to be at 100.

2 Likes

xbox x sound is gone

2 Likes

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• not necessary

If relevant, provide additional screenshots/video:
• not necessary

Same here, no engine sounds. Wind, rain and birds are ok. Plane from community folder has engine sound!
Win11, Realtek ALC onboard sound, 5.1 analog output.

1 Like

Xbox exactly the same situation, i hear birds in flights but no engine or cockpit

2 Likes

Ended up borrowing a friends gamepass account and tried the version from the MS Store on my PC, and odly, the sound worked fine on that with the same settings applied as the steam release version. Deleted the entire steam version, save game, etc, and reinstalled it. Set all settings to same as MS Store version and still have no engine sounds at all. Ended up refunding the steam purchase and bought on MS Store.

1 Like

Same here on GamePass version. IE no engine sound.

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Steam version

If relevant, provide additional screenshots/video:

(post deleted by author)

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Purchased from MS Store

If relevant, provide additional screenshots/video:

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• Steam Version

If relevant, provide additional screenshots/video:

3 Likes

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Steam version

If relevant, provide additional screenshots/video:

2 Likes

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged

4 Likes

I have had the exact same issue. No sound at all. No plane, no environment, no music. Even in the main menu or during the loading screen (I suppose there is music there too?).
Multiple instance in the sound manager.
I have Windows 11.

1 Like