Buy and Download on Marketplace

[WaxiestCoyote53]

Good afternoon.
I have bought MSFS by Microsoft in the Store (I have no Steam). Now , I want to buy a Scenery on Marketplace. When I click: Buy and Download or Buy. My purchase is failed. I have to buy FlightSim Credits. But I have no idea where. I look into Microsoft Store but there is not a possibility anywhere. My credit card is linked to my Microsoft Account.
What can I do.?

Thank you in advance.

Henk Scheffer

[LotosElefant8]

Well, i have the same problem.

Reinhard

[TenPatrol]

@WaxiestCoyote53

Good afternoon.
I have bought MSFS by Microsoft in the Store (I have no Steam).

https://forums.flightsimulator.com/t/flightsim-credits-what-are-they-and-how-are-they-used/314217/2

[tamalien]

@WaxiestCoyote53

When I click: Buy and Download or Buy. My purchase is failed.

I suggest you have a look at this thread to see if anything there offers help:

Marketplace purchases failing

I’ve looked through all of the posts here related to this topic and it seams the most recent issue was from 10 days ago. I havent logged into MSFS in since the update, which seemed to work fine. I have gone through all the steps in the various posts to make sure the credit card/purchase options are correct, I’ve made sure I’m properly logged into all areas, still no luck. Everytime I attempt to purchase 3U2 Johnson Creek, I get purchase failed. Any insight or suggestions greatly appreciated.

Other similar threads can be found as a result of this search:

https://forums.flightsimulator.com/search?q=purchase%20fail%20category%3A200

There is also an official Zendesk article on this issue:

How to get rid of the error messages "Purchase pending" and "Purchase failed"...