Buy and Download on Marketplace

Good afternoon.
I have bought MSFS by Microsoft in the Store (I have no Steam). Now , I want to buy a Scenery on Marketplace. When I click: Buy and Download or Buy. My purchase is failed. I have to buy FlightSim Credits. But I have no idea where. I look into Microsoft Store but there is not a possibility anywhere. My credit card is linked to my Microsoft Account.
What can I do.?

Thank you in advance.

Henk Scheffer

Well, i have the same problem.


I suggest you have a look at this thread to see if anything there offers help:

Other similar threads can be found as a result of this search:

There is also an official Zendesk article on this issue: