My comment was meant to be ironic, it is representative of the answers that some people will give you, making you feel guilty.
If you have CTDs, it’s your fault, because you don’t have a sufficiently powerful configuration, because your Windows is poorly configured, because you play with settings too high, or for a whole bunch of other reasons . But NEVER question MSFS.
As I said before, although self-taught in computer science, I worked as a computer scientist for a multinational. I was even in charge of a group. Even though I wasn’t primarily involved in the hotline, there were times when I had to help out someone on the other side of the planet, without having access to their PC. You have to know how to visualize what the problem is, and how to solve it, because very large sums of money can be at stake. You cannot tell the person, I am going to wish you “good luck” hoping that everything will fit in. order, alone, or by telling him, it’s your fault.
I’ve never known someone who couldn’t be helped out, by the guys in charge of the hotline. Except if the problem is material.
Without going into details, I took care of new software developed for the needs of society, installing them on users’ PCs, following a procedure that the developers had sent me. Users tested them, and validated them or not, with their managers. If there were any problems, or improvements to make, it was not my team to do it, let alone the users, but the developers, and that’s what they did.
Whereas here, it’s up to the paying users, to have to fend for themselves. And not everyone has notions of IT, but ESPECIALLY, not everyone has to be interested in IT. 80 or 90% of people don’t care how it works, they just want it to work.