Just got another sim crash with no message. If they aren’t going to fix them, and god knows I hope they do, then they should at least…at least…have a “restart where you left off” option.
EDIT: Two CTDs this morning. Ugh!
I am sorry to hear,when msfs works it is great but it is very unstable, mine completely quit a month ago. No solution insight. Bad bargain! Poor aftersales.
1 Like
Please keep topics on the assisting of crashes to others. Help in providing constructive feedback of a cause of the CTD for the developers.
O boy are you serious, is this the way you deal with a paying customer 's legit frustration about a non working product, i paid about 700 euro’s for this game, in game store add-ons and add-ons from Aerosoft and Orbx, and that is only the software! That’s all gone now because the game does not work, thanks for your kind and understanding words Hester40MT!
Have you tried this?
thx for your reply, i tried all things zendesk advised, at the end even reinstalled my pc/win10 (losing my log’s)
Also tried on second desktop it simply wont go past castle pic (does not even install) only CTD.
So you have <32GB memory, and you have adjusted your virtual memory as advised? With respect, you said you tried everything that Zendesk asked you to do, but I asked if you tried that, not what Zendesk asked, and in my experience I would be surprised if they suggested that.
16GB users often have issues like this, effectively running out of memory.
Perhaps a list of your hardware components would help? Just the PC not the peripherals.
You may not want to hear this, but there will be something about your system that the sim doesn’t like. In the absence of fixing the sim to not do this, we have to tinker with the system so that it doesn’t crash any more. That might involve buying more physical RAM, or playing around with virtual memory, for example. Or it could mean flying without any community addons for while. I know in your case the sim crashes before you even get to fly, but I assume you tried emptying your Community folder as that is one of the things Zendesk will ask you to do.
1 Like
Thx again, it was working perfectly on my desktop since august 2020, all of a sudden it stopped.
MY PC i5 9600k
32gb
nvidia 1060I 6gb
win 10 fully updated
drivers updated
So it may not be the memory issue that some users have. It could be Nvidia driver related, though I don’t know off the the top of my head what error you get for that. The error you listed was definitely memory related.
If you have re-installed the OS, and you still can’t launch the sim, either there is something with your hardware causing this, or there is a piece of software that you are installing each time that is causing it.
Can you confirm you did try launching the sim without any community mods installed? None at all, not even ones you think aren’t the causes. Nothing can be ruled out at this time.
Given the error, my money might be on a faulty memory module, based purely on the error message. Does you motherboard offer a hardware memory tester in the BIOS? If not there are software solutions:
Also, are you running any overclocks? In this case, I would remove any XMP profiles you might have active, just for testing purposes.
if possible please make a screenshot of your windows virtual pagefile setting ( Crash to desktop without error message - #4335 by MichaMMA )
Also check your free amount of disc space.
And may be you can post the exact error message from windows event log ( 800xxx3 stand usually for memory , but who knows ) .
Let me detail the situation a bit,
I see msfs in the store, it says i own it.
i can download an install it from the store.
On first run msfs should go to download and install the content.
I never get there because shortly after the first scenery screen (the castle pic) appears i get CTD. on both of my desktop computers. The pc where i tried to install msfs first on was/and still is completely clean fresh installed/updated win 10. On which msfs ran since aug 2020.
I read about the memory and tested it it was fine.
As i cant install there is no community folder or any other leftovers from previous installations.
Naam van toepassing met fout: FlightSimulator.exe, versie: 0.0.0.0, tijdstempel: 0x60c0b1e3
Naam van module met fout: FlightSimulator.exe, versie: 0.0.0.0, tijdstempel: 0x60c0b1e3
Uitzonderingscode: 0x80000003
Foutmarge: 0x0000000000734619
Id van proces met fout: 0x2624
Starttijd van toepassing met fout: 0x01d77a717727e0e3
Pad naar toepassing met fout: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.17.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pad naar module met fout: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.17.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Rapport-id: 2ab71132-cef6-4215-9f6d-d88e060653c4
Volledige pakketnaam met fout: Microsoft.FlightSimulator_1.17.3.0_x64__8wekyb3d8bbwe
Relatieve toepassings-id van pakket met fout: App
I am sorry, really grateful you try to help but i have visitors at the door, will be unable to answer the next couple of hours. But i will be back as soon as i can. 
I am sorry, really grateful you try to help but i have visitors at the door, will be unable to answer the next couple of hours. But i will be back as soon as i can.
no problem, we are also not 100% online :)… just prepare infos when possible, eg. pagefile setting screenshot.
Not sure… but may be 800003 “while install process” can happen if somewhat blocking the game ( Anti-Vir, etc. ) or a windows store reset might help. But not sure whether I have wrong thing in mind.
Dutch is so wierd
1 Like
before I must leave for today… I’am not sure how much space is left on D: drive , but there is a change that “system managed” not works as expected. Currently is 9 GIG assigned, and it should work, but we know in meanwhile strange things around these.
Can you do a test case where you set on C: drive ( or D: in case there is more free disc space on it ) a manual value of min 8192 and max 32000 ?
Ensure that these amount of free disc space realy exist… 50 GIG on drive C: is near the dangerous low zone.
May be you can set on C: drive a minimal setting like min/max 1024/4096 and on D: drive then the “big portion”.
2 Likes
Ja dat is het!
Yes it is!
2 Likes
I am gone try THX.
1 Like
