Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
I had addons in the folder, but have removed them, MSFS now loads. Will try adding the addons back one by one.
Are you using Developer Mode or made changes in it?
Using developer mode, but made no changes
Brief description of the issue:
Computer blue screen crashed and restarted while in the addons folder, now continually ‘checking for updates’. I have since removed all addons, and MSFS opens up, I’ve narrowed it down to the new Lakenheath scenery that I added to the Community folder where all the aircraft are added - perhaps thats the wrong place?
Provide Screenshot(s)/video(s) of the issue encountered:
Event viewer logs:
Fault bucket 1799381495524633150, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.GamingApp_2103.1001.13.0_x64__8wekyb3d8bbwe
P2: praid:Microsoft.Xbox.App
P3: 0.0.0.0
P4: 604c1a74
P5: 14f0
P6: 2097152
P7:
P8:
P9:
P10:
Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB14C.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB15C.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB15B.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB16C.tmp.txt
These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Gaming_82e6ec46328abe7d8255a7e528ed388a2e23a19_54f0cbc6_db8b45d8-c5af-4be8-bd1d-42a439acb937
Analysis symbol:
Rechecking for solution: 0
Report Id: 7dfa2f99-fe55-4be0-965d-943c78319c77
Report Status: 268435456
Hashed bucket: c77244a09315e64ab8f8afefc8282a3e
Cab Guid: 0
and
The program XboxAppServices.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3524
Start Time: 01d724dd5cbbd148
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\Microsoft.GamingApp_2103.1001.13.0_x64__8wekyb3d8bbwe\XboxAppServices.exe
Report Id: 7dfa2f99-fe55-4be0-965d-943c78319c77
Faulting package full name: Microsoft.GamingApp_2103.1001.13.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: Microsoft.Xbox.App
Hang type: Quiesce
Detail steps to reproduce the issue encountered:
Double click to open MSFS. Also tried via Microsoft Store ‘Play’ button
PC specs for those who want to assist (if not entered in your profile)
Intel i9 10900, Nvidia RTX 3080, 32 Gb RAM
Did you submit this to Zendesk? If so, what is your ticket #?
Not yet, hoping for a simple solution.