Extremely slow and fluctuating download speeds

I am playing on XSX. Installing the game was fairly snappy. Downloading updates and world update packs is terribly slow though.

Is this a bug or a limitation of how the downloads are managed? My speeds are ranging from <1mbs to 7mbs. My internet connection speed is 1Gbs. I typically reach 700mbs in our games and downloads.

I have 113GB of downloads to do in content manager that will take 72hrs. 3 DAYS. How is that possibly ok?

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Should this be reported as a bug?

Hi @StewyMacaroon80,
There are a number of existing bug reports related to slow download speeds, for example:

A search for:
Slow Download in:title in the Bug Reporting Hub

will show more.

Thanks, I see there is a voting system, added my vote rather than create another bug entry

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i concur. trying to update 2 planes
 getting solid 1mbit on gigabit symmetrical internet

I’ve been trying to install the latest updates over the weekend, well at around 1Mbps let’s just say the whole weekend wasn’t enough. It may take a whole week at that pace. With speeds that low I won’t even mention my internet connection speed, it’s irrelevant.

With this weekend being 2024’s tech Alpha, let’s hope it’s not a preview of what happens to 2020 once the newer “thin client” is out.

Had a file corrupted so sim would not load. Had to do reinstall. Have had it on all day for two days and still only 25% downloaded. So annoying it downloads about 4gb of one file at between 1 and 3 mbs then might go up to 130 then suddenly slows down to zero then it starts to download it from scratch again and again. This is totally unacceptable. How are Microsoft going to cope when 2024 comes out and it puts even more load on the servers than 2020.

Everything was extremely normal on msfs2024 test weekend, i saw 80-90mbits on 2024 test, avaraging 25-30mbits. And last msfs2020 update was around 40-60mbits. Now msfs2020 goes down to 3-8mbits again. Not that i am playing SIM last months because of my health problems, i am worried about 2024 also now, i was about to preorder it but i need to see my speeds again to make sure 2024 will be ok. I have a bad feeling about this again. I hope it is related to some server side changes, updates.

edit: Fixed now

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I’ve been away for awhile and I dread restarting MSFS after about a year of inactivity.

With regard to the fine gentleman saying (in essence), that it’s not reproducable, let me share an anecdote from when I was doing software QA on a distributed server based system.

We’d get client reports that speeds were abysmal and intermittent, though the devs could never reproduce it.

So, I had an idea:

  • I set up the base server (that controlled the distributed database servers), in the QA lab in the office, (Boston), with an outward facing IP address.
  • I set up a database server in my basement computer lab at home in Worcester.
  • I set up the client on my test system back in the office in Boston.

Result:
It stank. ROYALLY stank. The dev manager almost ruined his shorts when he saw it.

It turns out that the “distributed” network the devs were using was a special “bonded pair” (or whatever), connection that was basically a high-speed direct connection between all the points.

IOW, they never really got out into the real world.

Based on my results, they created distributed endpoints that didn’t use their special “internal” network connection and everything was reproducable - and they were able to find, fix, and release the fix to production in about a week.

Maybe that’s what MS needs to do?

P.S.
Note that at their location in France, they never have issues. This strongly suggests an isolated test network environment.

P.P.S.
Regarding the seemingly “low” numbers of complaints, I read a book on marketing back in the 70’s when I attended college. It contained case studies if how various companies handled customer complaints.

One business had an internal metric that, (based on the number of units of a particular product that was sold), every received complaint was assumed to represent 1000, 5000, 10,000, 50,00, (or whatever), un-reported complaints and their internal complaint metric for each product was adjusted accordingly.

Admittedly this forum probably suffers from a certain amount of “selection bias”, (i.e. only people with complaints come here), however the sheer number of different and individual people reporting this, (excluding repeat posts by the same person), is extremely disturbing.

2 Likes

Hello Everyone,

after looking up for all Threads and Videos for slow download, I found a new solution wich made my download go from 5Mbit/s to 215Mbits/s.

Go to your windows search and search for: inetcpl.cpl

Go to advanced and check if the following 4 points are active:
TLS 1.0, TLS 1.1, TLS 1.2, TLS 1.3
(On my computere where just 1/4 active(win11))

Make sure to apply after activating.

Then restart you computer and start the download.

Hope i can help some ppl.

Made my download go from +7 days to less then 1h :slight_smile:
With kind regarts from germany

Without knowing what you had selected before, all that will have done is potentially reduce the security on your computer, but in reality I don’t expect the settings for a browser are going to have any effect on the simulator. You really shouldn’t be using anything less than TLS 1.3 now, and if websites are they should look to harden their security.

1 Like

Thanks for the info, after download you can just redoo the steps to go back to originial :wink: