FS2024 stuck on trailer - Start button missing

When I now start FS2024, all I get is the trailer being repeated, with a clickable box saying “ESC Quit to Desktop”.

Never had this trouble before - FS2024 normally boots up properly. FS2020 is still working OK.

Has anybody else had this problem, or know how to fix it?

Thanks

Just started for me the same maybe devs are telling us something or their fabulous CDN decided to stop working

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Hi @ExtraPilot6480 ,

Thank you for your post! Your topic has been moved to a sub-category of the User Support Hub

The General Discussion category is meant for discussions that fall outside of our other sub-categories.

If you would like other users to help you with an issue you are experiencing in the sim, consider these User Support Hub categories for your future post:

Aircraft & Systems
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Fix your sim it’s not working for nth time

Are you having the same problem?

Yes tried few times nothing works just trailer and quit button

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There seem to be no previous posts about this happening, and if several of us are now suffering I would guess the devs have changed something.

Unfortunately the topic has been moved out of the “General Discussion”, so we are probably not seeing the full extent of the problem.

Temporally moved back to General Discussion in order to get visibility and determine if more users are experiencing same issue.

I’d suggest that users who are experiencing this issue mention the country where they are located to see if this is a global or regional problem.

I’m in the UK.

For me the problem is still 100%. I have tried “repairing” and then “resetting” the app, both unsuccessful. I suppose a re-installation would be next, but I’m reluctant due to the problems with the original installation a few days after the FS2024 release.

FS2020 continues to run successfully.

This is for another loading issue but worth to try if you have not:

  • See the section: Synchronize your Time and Region settings

Also could it be related to your screen resolution in case you have unusual settings ?

How startup screen should look like:

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Definitely not related to local settings. I’ve had it randomly happen just once and without any settings being changed.

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This is what my screen looks like, very similar to your posting:

I did not realize the “ESC Quit to Desktop” appeared on the screen with the Accessibility and Start buttons, so the problem is really that my Start button is missing. That gives me another avenue to explore.

I’ve changed the title of the topic accordingly.

Hi,
This happened to me three times yesterday.
On the fourth attempt MSFS 2024 started normally. No clue why this happened.

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I’ve found this topic which is very similar:

The only difference with my problem is I get it 100% of the time.

@DementedCorn327 - It may be best to combine these two topics, thanks.

I seem to have found the solution, deleting the “CloudSaves”:

This has reset most assignments etc, but at least I’m in the first time I tried!