That really is not an unreasonable expectation. When you buy a fork, do you expect it is ready to go for forking stuff? When you buy TurboTax, do you expect that it is ready to go Turbo on your Taxes? Probably.
As I posted about a long time ago
It is extremely unfortunate that the community isn’t big enough to get real competition and high quality products in this space. That doesn’t mean that it shouldn’t be expected - that only leads to further abuse.
If the average expectation is mediocrity, that is what you will get.