Missions Cannot Be Completed Due to Stuck Mission Step

[dreampage]

ISSUE DESCRIPTION

Description of the issue:

[v1.2.7.0] Several Charter - Private missions can’t be completed because the “Fly to Airport” mission step is stuck and doesn’t sense that you approach the destination airport, even though you communicate with the ATC properly. I had this occur at LSZA (Lugano) the last time. Even landing doesn’t trigger the next mission step, because the “Fly to LSZA” step is stuck, even after “flying to final”. In this case, the mission cannot be completed.

I found only one workaround: you have to take off again, and via the ATC panel, manually request landing permission. With any luck the ATC will give clearance and that triggers the next mission step. But it doesn’t happen automatically.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? N/A

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Not always but several times. Might be related to specific airports, especially around the Alps. (Encountered at LSZA.)

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Do Charter - Private missions in Europe, with destination airports around the Alps.
2. Monitor the “mission steps” during approach and landing.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: N/A

[PC Only] Are you using Developer Mode or have you made any changes to it? N/A

[PC, MSFS 2020 Only] Are you using DX11 or DX12? N/A

[PC Only] What GPU (Graphics Card) do you use? N/A

[PC Only] What other relevant PC specs can you share? N/A

MEDIA

Not my own video but the same thing happened to this guy. Watch from ~38:30. https://www.youtube-nocookie.com/embed/L03BKXhndvI

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
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[N574VA]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• Happened to me on a few occasions as well. Usually it is an uncontrolled airport (no tower) and an instrument approach.

If relevant, provide additional screenshots/video:
• n/a

There’s way too much “hand holding” in the missions. Ultimate goal of the delivering cargo or passengers is to get to the destination safely. Giving a freedom of choice how to get to the destinations should eliminate the entire class of this issues. After all it pilot in command has final authority over anything or anyone else.

[Desperado346]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Mission steps do not progress beyond “climb” despite meeting flight plans planned altitude.

If relevant, provide additional screenshots/video:
•

[CGswimmer447]

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• I have the same issue in several missions when trying to complete them. I follow the guidance, but when I pass a waypoint (mission step in flight) even though I am flying right through it- I have even circled around hit hit it 3 more times- it does not register so I am stuck and unable to complete because I cannot advance to the next mission step.
NO mods installed, just the game.
Its happened to me in several missions.

[KiwiClark17]

I can confirm this is an issue with 1.2.8 I have not got IFR rating but was able to file an IFR plan, then request IFR from centre when in the air. once I was on approach the mission steps all completed but didn’t continue despite me making all calls via the ATC window and landing and parking fine.
I could only abort or restart the mission. I aborted it and went to get lunch. waste of an hour. This was a ferry mission from NZTU to NZOU.

[IconicMule16]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• happens to me on charter missions

If relevant, provide additional screenshots/video:
•

[Matze9112]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• in charter missions

If relevant, provide additional screenshots/video:
•

[FlyCSI]

Do you have the same issue if you follow the OP’s steps to reproduce it?
Yes

Provide extra information to complete the original description of the issue:
If I follow strictly the instructions during charter or medevac flights, i get stuck with “Climb” as a target, even if I reach the altitude of visual aids or ATC/flight plan.
I tried editing the flight plan, file it to ATC/avionics, change altitude, etc and it’s still happenning.

It does not seem to be related to aircraft as it can happen with any aircraft. But so far, it does happen almost for every flight which is rather annoying.

If relevant, provide additional screenshots/video:

[KiwiClark17]

I find that if I try and do the flight properly, like contact control, etc when the steps don’t require it, then it gets confused and stops progressing steps. I had all three green and no way to skip to next. I landed twice, after deliberately crashing the first time into a building whilst parking to see if that would jog it. Didn’t work. Basically don’t do anything more than what the steps ask, don’t get IFR clearance when leaving an uncontrolled airport, fly at the wrong altitude if you can (i changed from 11 to 10k feet and the steps had me at 11 still) basically, do it wrong and it performs better

[VillaJota]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Exactly the same. I found this problem in a military air base: the program forced me to land in a non existent runway. I landed in the only possible runway and the mission did not end.

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

[ZeekR5430]

I’ve had this happen twice on passenger missions now. Both were about two hour flights and I announced over the radio that I was arriving at the destination airport. In both cases ATC stopped working at that point and even though I landed at the destination airport the mission never got past the “Fly to CBBC” objective. It’s really frustrating because now this is 4 hours of career progress that is not tracked and is not rewarded.

Edit: I was able to save the 2nd flight where this happened by taking off from the destination airport, flying a few miles away, then the ATC menu started working and I was able to trigger the “Final Radio Call” which seems like what the mission wanted.

[EDQCFlyer]

I’m currently experiencing the same thing in the passenger mission with the 737. I land and the support menu got stuck somewhere in the flight, so I can’t finish the mission after taxiing. If I then press skip, I suddenly land at the departure airport. This needs to be fixed urgently.

[Lawsuitinc]

I’ve seen so many missions fail with the 737 this way, getting just stuck even after taxi to the gate, even when I’ve taken great care to manage radio communications and so on. It’s ridiculous.

I’m sitting at the “gate” at KSLC I was directed to by ground (manually tuned) and the blue chevrons now with engines off and expecting zero credit for a yet another six-hour mission, carefully flown.

No way to skip ahead or anything. There is a marker to a waypoint “YYIPP” about six miles out that appears to have been missed or something but I don’t have enough fuel to take off again and scoop it and come back.

Using the free cam look around in the pause screen I notice that the airport itself isn’t rendered, all the gates are in midair and it seems like the entire thing is stuck.

[Marc27283]

+1 happens more often to me since beta, i guess. Mostly on IFR approaches. When i have the option to cancel IFR just before approach, the “mission system” comes back to life.

[KiwiClark17]

I found ifr approaches cause the issues mostly. Because the atc goes hands off on vfr ones. They tell you to go vfr and that’s it. Ifr approaches really Confuse the atc so the mission steps also die. Going vfr seems to cost me airline procedure score though?

[Lavadog101]

Nice! I cancel IFR straight after takeoff, and forget about flight following… don’t want to be hassled by missed freq changes when I’m on 16x sim rate to nullify a boring 3h flight. Contact arrival airport 15mi out, fly whatever approach I want and be done with it.

I know it blows away a lot of realism but FS2024 ATC can’t even say the word “Wind” properly, so realism is a fantasy. They pronounce it “Wiiind” (like winding up a clock). “Wiiind three five one at twelve, cleared for takeoff Runway One El” So many things wrong about that most important ATC clearance. 1) it’s “wind”, as in moving air, not wind like a spring. 2) 351.. Wind direction is not given to the single degree. It should be “Three Five Zero, One Two Knots.” And “Runway One El”, haha, should be “Zero One Left” They can’t even get a takeoff clearance correct. FS2020 was better at that. A magnificent sim, put together by a load of people who don’t know anything about flying. It’s amazing they don’t say “RogerThat” after everything, like they do in Hollywood.

[Lawsuitinc]

Any change, like selecting a runway with a headwind, can cause this. I realized I posted the following screenshots on the wrong but, but in each of these, a mission was impossible to complete. Once I took back off and ‘scooped’ a waypoint that appeared to be stuck and was able to get credit for the mission upon landing but of course my scores were atrocious and reputation destroyed after that. The chevrons show up but the stop short and parking boxes do not. Just shutting the plane off works with other planes but not the 737 so far.

Sometimes, however, the comms panel just refuses to open and there’s nothing you can do.

[Norrods]

4 of 5 missions get stuck with ATC… even the Intercom get confused. I been testing around and it’s seems the best way is to interact manually before the last STAR. The problem is it want to log in an unknown Frequency like 122.900 but it’s not in the files as local area freq. + the AI can’t direct you to a UN tower or local tower of small airports in a VFR flight. SO IFR to VRF flight is game breaking ATC active. The reason you can’t make contact it’s because the AI logged in on the wrong freq. To reset that you have to take off again and the mission get active again or hit abort so you don’t loose credit or reputation.

I am still looking for more tips so any tip is welcome about this matter.

[CrankyAnt]

One thing I found out is to contact another airport nearby, select a runway for landing (any will do) and it often resets the stuck missionstep. Then land on the runway you originally wanted to.. you’ll get a penalty for undesignated landing area but you get parking instructions after.. on which you can at least complete the mission. In my particular case it involved an airport that had no runways to select in the ATC menu…

[Ninja243]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Occurs on Xbox Series S

If relevant, provide additional screenshots/video:
• n/a