MSFS CTD on initial loading for update, installation or launch, can't get into menu

,

SU5 was working for me for couple of days, until one day the game would not load to main menu anymore. I can’t be sure is it beacuse of Windows 10 update or something. I had updated windows after that 1 more time, NVIDIA drivers are latest.
This issue with me for a week now. I can’t even install simulator anymore.
Screenshot of last loading provided.

I tried to reinstall the game couple of times, now I can constantly reproduce this:

Install MSFS in steam → press “Play” button → game loading to screen where it usually check for updates (I can see UI windows at loading) → Crash To Desktop happening here.
So I can’t even install game completely anymore.
Please help.


Steam Version
Did not submitted to zendesk
Addons folder clear (renamed it)
Devmode off

Hello @RUSweok .

Posting the event log from event viewer may help users to provide support.
I do not have a solution for you, but maybe looking in Zendesk or searching for other solutions on the MSFS forum may help. Maybe this topic can also help.

Thank you, I will try some things, can anything except of Windows reinstallation.

What particular info would be helpful from event log?

In Event Viewer/Windows Logs/Application, there might be an error logged like:

Log

Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000001a12757
Faulting process id: 0x3680
Faulting application start time: 0x01d78f53977816d2
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.18.15.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.18.15.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: 4df338a3-f284-4b68-b875-d7f66dee8cf1
Faulting package full name: Microsoft.FlightSimulator_1.18.15.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

You can just post such a log.
The Exception code, would be one of the most relevant information which may help.
You can also use/look in these threads for reference and help:

Thanks, have 3 logs for you, including one you mentioned:

Summary

Faulting application name: FlightSimulator.exe, version: 1.18.15.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.18.15.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000001e804b0
Faulting process id: 0x1124
Faulting application start time: 0x01d7942bb7d32081
Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Report Id: 67c5e5c5-9307-4c90-88e9-01138bf57ce0
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 1909894803270961945, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0


Problem signature:
P1: FlightSimulator.exe
P2: 1.18.15.0
P3: 00000000
P4: FlightSimulator.exe
P5: 1.18.15.0
P6: 00000000
P7: c0000005
P8: 0000000001e804b0
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4B05.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C7D.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C8D.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C9B.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CBB.tmp.txt

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_FlightSimulator._631b60e4e3b084b1c01afda638c889eef2c8a7a_f5034c9c_87fb893c-0d67-4368-bd76-be84ebb6527c

Analysis symbol:
Rechecking for solution: 0
Report Id: 67c5e5c5-9307-4c90-88e9-01138bf57ce0
Report Status: 268435456
Hashed bucket: f918e228317c81cc8a814f345b548b19
Cab Guid: 0


Version=1
EventType=APPCRASH
EventTime=132737630377789675
ReportType=2
Consent=1
UploadTime=132737630382582405
ReportStatus=268435456
ReportIdentifier=87fb893c-0d67-4368-bd76-be84ebb6527c
IntegratorReportIdentifier=67c5e5c5-9307-4c90-88e9-01138bf57ce0
Wow64Host=34404
NsAppName=FlightSimulator.exe
AppSessionGuid=00001124-0001-005a-8120-d3b72b94d701
TargetAppId=W:000636b2173bd40f5ef1f24543cc2d8d24ce00000c04!0000b05b69d2dbde3561f7c63e2cdde13bedf0fec321!FlightSimulator.exe
TargetAppVer=2021//08//04:10:44:53!0!FlightSimulator.exe
BootId=4294967295
TargetAsId=1097
UserImpactVector=808465200
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=f918e228317c81cc8a814f345b548b19
Response.BucketTable=4
Response.LegacyBucketId=1909894803270961945
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=FlightSimulator.exe
Sig[1].Name=Application Version
Sig[1].Value=1.18.15.0
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=FlightSimulator.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.18.15.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000001e804b0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19042.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0e8e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0e8e0bf1a5ef603976b025864a1e1bb1
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9f93
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9f9340668dc6726c9fccaa00a91b2f0d
UI[2]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
LoadedModule[0]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\System32\USER32.dll
LoadedModule[5]=C:\Windows\System32\win32u.dll
LoadedModule[6]=C:\Windows\System32\GDI32.dll
LoadedModule[7]=C:\Windows\System32\gdi32full.dll
LoadedModule[8]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[9]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[10]=C:\Windows\System32\msvcp_win.dll
LoadedModule[11]=C:\Windows\System32\msvcrt.dll
LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
LoadedModule[13]=C:\Windows\System32\combase.dll
LoadedModule[14]=C:\Windows\System32\COMDLG32.dll
LoadedModule[15]=C:\Windows\System32\RPCRT4.dll
LoadedModule[16]=C:\Windows\System32\shcore.dll
LoadedModule[17]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[18]=C:\Windows\System32\SHELL32.dll
LoadedModule[19]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1110_none_60b5254171f9507e\COMCTL32.dll
LoadedModule[20]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[21]=C:\Windows\System32\sechost.dll
LoadedModule[22]=C:\Windows\System32\ole32.dll
LoadedModule[23]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[24]=C:\Windows\System32\IMM32.dll
LoadedModule[25]=C:\Windows\SYSTEM32\MSVCP140.dll
LoadedModule[26]=C:\Windows\SYSTEM32\VCOMP140.DLL
LoadedModule[27]=C:\Windows\System32\WS2_32.dll
LoadedModule[28]=C:\Windows\System32\CRYPT32.dll
LoadedModule[29]=C:\Windows\System32\bcrypt.dll
LoadedModule[30]=C:\Windows\System32\WLDAP32.dll
LoadedModule[31]=C:\Windows\SYSTEM32\DINPUT8.dll
LoadedModule[32]=C:\Windows\SYSTEM32\CONCRT140.dll
LoadedModule[33]=C:\Windows\SYSTEM32\WSOCK32.dll
LoadedModule[34]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.1151_none_91a40286cc884949\gdiplus.dll
LoadedModule[36]=C:\Windows\SYSTEM32\Cabinet.dll
LoadedModule[37]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[38]=C:\Windows\SYSTEM32\VCRUNTIME140.dll
LoadedModule[39]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\VCRUNTIME140_1.dll
LoadedModule[40]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[41]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[42]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[43]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[44]=C:\Windows\SYSTEM32\MFPlat.DLL
LoadedModule[45]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[46]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[47]=C:\Windows\SYSTEM32\netutils.dll
LoadedModule[48]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\coherenticuuc.dll
LoadedModule[49]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\coherenticuin.dll
LoadedModule[50]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\steam_api64.dll
LoadedModule[51]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\WwiseLibPCx64P.dll
LoadedModule[52]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[53]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\amd_ags_x64.dll
LoadedModule[54]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\libssl-1_1-x64.dll
LoadedModule[55]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\lib_json.dll
LoadedModule[56]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\libcrypto-1_1-x64.dll
LoadedModule[57]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\GFSDK_Aftermath_Lib.x64.dll
LoadedModule[58]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\openxr_loader.dll
LoadedModule[59]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\libcurl.dll
LoadedModule[60]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\XPlatCppWindows.dll
LoadedModule[61]=C:\Windows\SYSTEM32\AVIFIL32.dll
LoadedModule[62]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[63]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\CoherentUIGT.dll
LoadedModule[64]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\zlib.dll
LoadedModule[65]=C:\Windows\SYSTEM32\MSVFW32.dll
LoadedModule[66]=C:\Windows\SYSTEM32\MSACM32.dll
LoadedModule[67]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\nghttp2.dll
LoadedModule[68]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\libssh2.dll
LoadedModule[69]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\MicrosoftGeospatialTiles.dll
LoadedModule[70]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\RenoirCore.WindowsDesktop.dll
LoadedModule[71]=C:\Windows\SYSTEM32\winmmbase.dll
LoadedModule[72]=C:\Windows\SYSTEM32\MSWSOCK.DLL
LoadedModule[73]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\■■■.dll
LoadedModule[74]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\CoherentGTJS.dll
LoadedModule[75]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\CoherentGTCore.dll
LoadedModule[76]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\icudtcoherent53.dll
LoadedModule[77]=C:\Windows\System32\NSI.dll
LoadedModule[78]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[79]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[80]=C:\Windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[81]=D:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
LoadedModule[82]=C:\Windows\System32\PSAPI.DLL
LoadedModule[83]=C:\Windows\SYSTEM32\inputhost.dll
LoadedModule[84]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[85]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[86]=C:\Windows\SYSTEM32\CoreMessaging.dll
LoadedModule[87]=C:\Windows\SYSTEM32\CoreUIComponents.dll
LoadedModule[88]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[89]=C:\Windows\System32\clbcatq.dll
LoadedModule[90]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[91]=C:\Windows\System32\twinapi.appcore.dll
LoadedModule[92]=C:\Windows\SYSTEM32\windows.storage.dll
LoadedModule[93]=C:\Windows\SYSTEM32\Wldp.dll
LoadedModule[94]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[95]=C:\Windows\system32\uxtheme.dll
LoadedModule[96]=C:\Windows\System32\MSCTF.dll
LoadedModule[97]=C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll
LoadedModule[98]=C:\Windows\SYSTEM32\textinputframework.dll
LoadedModule[99]=C:\Windows\SYSTEM32\RICHED32.DLL
LoadedModule[100]=C:\Windows\SYSTEM32\RICHED20.dll
LoadedModule[101]=C:\Windows\SYSTEM32\msls31.dll
LoadedModule[102]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[103]=C:\Windows\SYSTEM32\TextShaping.dll
LoadedModule[104]=D:\Program Files (x86)\Steam\steamclient64.dll
LoadedModule[105]=C:\Windows\System32\imagehlp.dll
LoadedModule[106]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[107]=D:\Program Files (x86)\Steam\vstdlib_s64.dll
LoadedModule[108]=D:\Program Files (x86)\Steam\tier0_s64.dll
LoadedModule[109]=C:\Windows\SYSTEM32\SSPICLI.DLL
LoadedModule[110]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
LoadedModule[111]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[112]=C:\Windows\SYSTEM32\msasn1.dll
LoadedModule[113]=C:\Windows\SYSTEM32\cryptnet.dll
LoadedModule[114]=C:\Windows\SYSTEM32\drvstore.dll
LoadedModule[115]=C:\Windows\SYSTEM32\devobj.dll
LoadedModule[116]=C:\Windows\System32\WINTRUST.DLL
LoadedModule[117]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[118]=C:\Windows\system32\rsaenh.dll
LoadedModule[119]=C:\Windows\system32\nvspcap64.dll
LoadedModule[120]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_253e24b785ea60ca\nvldumdx.dll
LoadedModule[121]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_253e24b785ea60ca\nvwgf2umx_cfg.dll
LoadedModule[122]=C:\Windows\SYSTEM32\dxcore.dll
LoadedModule[123]=C:\Windows\SYSTEM32\dcomp.dll
LoadedModule[124]=C:\Windows\system32\nvapi64.dll
LoadedModule[125]=C:\Windows\System32\MMDevApi.dll
LoadedModule[126]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[127]=C:\Windows\SYSTEM32\Xinput1_4.dll
LoadedModule[128]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[129]=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\CoherentUIGTDevelopment.DLL
LoadedModule[130]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[131]=C:\Windows\SYSTEM32\powrprof.dll
LoadedModule[132]=C:\Windows\SYSTEM32\UMPDC.dll
LoadedModule[133]=C:\Windows\System32\Windows.UI.dll
LoadedModule[134]=C:\Windows\System32\WindowManagementAPI.dll
LoadedModule[135]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[136]=C:\Windows\SYSTEM32\DPAPI.DLL
LoadedModule[137]=C:\Windows\SYSTEM32\webio.dll
LoadedModule[138]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[139]=C:\Windows\System32\rasadhlp.dll
LoadedModule[140]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[141]=C:\Windows\system32\schannel.DLL
LoadedModule[142]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[143]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[144]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[145]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[146]=C:\Windows\SYSTEM32\amsi.dll
LoadedModule[147]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[148]=C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2107.4-0\MpOav.dll
LoadedModule[149]=C:\Windows\SYSTEM32\mskeyprotect.dll
LoadedModule[150]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[151]=d:\Program Files (x86)\opentrack\modules\NPClient64.dll
LoadedModule[152]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[153]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[154]=C:\Windows\system32\windowscodecs.dll
LoadedModule[155]=C:\Windows\SYSTEM32\XAudio2_9.dll
LoadedModule[156]=C:\Windows\SYSTEM32\AVRT.dll
LoadedModule[157]=C:\Windows\SYSTEM32\resourcepolicyclient.dll
LoadedModule[158]=C:\Windows\System32\Windows.Perception.Stub.dll
LoadedModule[159]=C:\Windows\System32\MFMediaEngine.dll
LoadedModule[160]=C:\Windows\System32\XmlLite.dll
LoadedModule[161]=C:\Windows\System32\Windows.Media.MediaControl.dll
LoadedModule[162]=C:\Windows\System32\Windows.Media.Devices.dll
LoadedModule[163]=C:\Windows\System32\mfcore.dll
LoadedModule[164]=C:\Windows\System32\ksuser.dll
LoadedModule[165]=C:\Windows\System32\iertutil.dll
LoadedModule[166]=C:\Windows\SYSTEM32\CompPkgSup.DLL
LoadedModule[167]=C:\Windows\System32\Windows.Media.dll
LoadedModule[168]=C:\Windows\System32\AppXDeploymentClient.dll
LoadedModule[169]=C:\Windows\System32\Windows.StateRepositoryPS.dll
LoadedModule[170]=C:\Windows\System32\mfmp4srcsnk.dll
LoadedModule[171]=C:\Windows\System32\mfsvr.dll
LoadedModule[172]=C:\Windows\System32\msvproc.dll
LoadedModule[173]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[174]=C:\Windows\System32\mfperfhelper.dll
LoadedModule[175]=C:\Windows\System32\resampledmo.dll
LoadedModule[176]=C:\Windows\System32\msdmo.dll
LoadedModule[177]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[178]=C:\Windows\System32\mfps.dll
LoadedModule[179]=C:\Windows\system32\napinsp.dll
LoadedModule[180]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[181]=C:\Windows\system32\wshbth.dll
LoadedModule[182]=C:\Windows\system32\NLAapi.dll
LoadedModule[183]=C:\Windows\System32\winrnr.dll
LoadedModule[184]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[185]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[186]=C:\Windows\SYSTEM32\msxml6.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19042
OsInfo[3].Key=ubr
OsInfo[3].Value=1165
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221226669
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.789.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32716
OsInfo[19].Key=svolsz
OsInfo[19].Value=222
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.1165.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=FlightSimulator.exe
AppPath=D:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=ADE3C707395B48DBCB5571CFC3A1FDE6
MetadataHash=-1291543286

Ok so your exception code is the relatively generic: 0xc0000005 :(.
Currently, I can not help you any further, than the links I already provided.
Maybe someone else can.

P.s. you should be able to hide details by writing:
“[details=“Summary”]
This text will be hidden
[/details]” (without the outer quotation marks)
There may also be a cog wheel when writing a post, with the “Hide Details” option.

1 Like

Thank you very much, I will update post if I will find solution.

I am having the exact same issue. I have tried 5 times in a row and it continues to crash while loading. Looking forward to a solution.

Cheers, Pete

The only thing we can try is this, mentioned before:

Looks like there will be no fix for that since noone can really identify what is going on. Will try later to do some fixes. It is very bad that it possible fix only with OS reinstallation.
Imagine that there will be simupdate 8 and I still would not be able to run sim.

2 Likes

Note: WU6 is planned to release on the 7th, but unfortunately I can not say if this will improve your situation.

1 Like

Apparently, it means that there was an access violation.

Hello, can you specify what you mean and is there any possible solution?

1 Like

This is problematic. I don’t have the computer expertise to do all of this troubleshooting. The program should work as intended. I had no problems for close to a year, and now this issue has reared its ugly head.

Cheers, Pete

1 Like

The crash logs from software called AppCrashView label the error as an access violation. This could mean one of two things. Either it isn’t allowed to access a certain area of ram, or it isn’t allowed to access a certain simulator file. I only started receiving the error after modifying the file en-US.locPak and have since not been able to play even after reverting the file and checking that the software had permission to access it. The file is located in the Official package set under a folder called fs-base. I don’t know how to fix it and am still unable to play Microsoft Flight Simulator.

We shouldn’t have to look at cryptic error reports, upon crash the simulator should tell us exactly what the faulting file, data value, or code was so that we can act accordingly.

2 Likes

Looks like I found an easy solution for installation crash. Thanks to links provided and fellow simmers who suggest that this is about files accessing. I performed very clean uninstallation for simulator, it is more about common sense and oldschool:

  1. Uninstall game via Steam menu
  2. Delete all leftovers in simulator folder, move into another folder your Community folder with any mods if you don’t want to reinstall them later by hand.
  3. Important Clean leftovers on your system drive, especially in: user - AppData - Roaming - MicrosoftFlightSimulator - delete whole folder.
  4. Important Restart system and run everything under full administrative rights (Run as Administrator) in my case it is a Steam version.
  5. Install simulator in clean, freshly created folder.

My simulator reinstalling complete 124.88 GB of data which mean that before, somehow, uninstallation didn’t performed clean uninstall.

UP: this worked, simulator works for now, will update if it will broke again.
Looks like in this days we forgot how to properly reinstall software :slight_smile:

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I did the same thing yesterday (but with the windows store version) and it now works fantastically!

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I am very glad, that you were able to get MSFS running again.

As the issue seems resolved, I am closing this topic. Contact a moderator if you need it reopened.

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