Msfs customer service

some one from msfs tech support i need help here is the log file
Log Name: Application
Source: Windows Error Reporting
Date: 11/10/2020 9:28:04 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-OFJPIGS
Description:
Fault bucket 2098617879515115550, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.FlightSimulator_1.10.11.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 00000000
P5: 0635
P6: 2097152
P7:
P8:
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC04.tmp.WERInternalMetadata.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Flight_52ccfdaed85187ef2270d64cbeebc8599962bbf3_1716c77f_3701fb0b-07d9-428e-bdac-9f1f6ea69c98

Analysis symbol:
Rechecking for solution: 0
Report Id: d7adfa28-5211-41e2-a668-5a7edd5c23af
Report Status: 268435456
Hashed bucket: 21a7287b0b4c8753cd1fc9d7abc8301e
Cab Guid: 0
Event Xml:



1001
0
4
0
0
0x80000000000000

1618


Application
DESKTOP-OFJPIGS



2098617879515115550
5
MoAppHang
Not available
0
Microsoft.FlightSimulator_1.10.11.0_x64__8wekyb3d8bbwe
praid:App
0.0.0.0
00000000
0635
2097152









\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC04.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Flight_52ccfdaed85187ef2270d64cbeebc8599962bbf3_1716c77f_3701fb0b-07d9-428e-bdac-9f1f6ea69c98


0
d7adfa28-5211-41e2-a668-5a7edd5c23af
268435456
21a7287b0b4c8753cd1fc9d7abc8301e
0

p my game crash at start