MSFS2020 is CTD while starting and cannot be played

Hello.

Because the MSFS installation drive failed,
I prepared a new SSD and reinstalled it from the Xbox app.
However, the moment the first loading screen appears and goes full screen, it CTDs. No process remains.

The contents of the event log are as follows.
Please help me.

Faulting application name: FlightSimulator.exe, version: 1.38.2.0, time stamp: 0x00000000
Faulting module name: 190_E658703.dll, version: 2.7.10.0, time stamp: 0x67940d3b
Exception code: 0xc0000005
Fault offset: 0x00000000000603a0
Faulting process ID: 0x924
Faulting application start time: 0x01db7635f07fca87
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\ProgramData\NVIDIA\NGX\models\sl_common_0\versions\132874\files\190_E658703.dll
Report ID: c2bcac52-f99c-41b1-88be-74f8e3c2e5a0
Full name of the faulty package: Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe
Application ID associated with the faulty package: App

What I did to fix this problem is as follows:
-Uninstalled MSFS from the app settings and reinstalled it.
-Uninstalled all add-ons, etc.
-Disabled antivirus software.
-Run FlightSimulator.exe in administrator mode.

-Windows10 64bit Japanese
-mem:64GB
-CPU:i9-9900KS CPU @ 4.00GHz
-RTX4080

I would like to uninstall everything if possible, but there are folders that I don’t have permission to access, and I don’t know how to do that.
A clean uninstall is fine too.
Thank you in advance.

Try here… MSFS 2024 refuse to start up - This happens also for MSFS2020 - User Support Hub / Crashes (CTDs) - Microsoft Flight Simulator Forums

1 Like

Uninstall Nvidia app.

thank you.

I’m experiencing the same issue, and have tried rolling back the driver and using nvidia’s DDU, but nothing has worked.
Old MSFS files remain, so you may need to uninstall it completely.

Don’t forget to uninstall the nVidia app, the latest version of which is known to cause such CTDs, as well, then reboot.

2 Likes

I wrote above to uninstall the NVIDIA app and restart PC.

My FS2020 started crashing while loading a few days ago and I have been tearing my hair out trying to fix the problem. Today I updated my Nvidia driver to the latest (and installed the new app, maybe I shouldn’t have) and to my amazement FS2020 is loading again successfully. Maybe this will help somebody.

1 Like

I couldn’t get it to work no matter what I did, so I installed Flight Simulator on a different drive and was able to start it successfully.
Thanks everyone for your advice.

Same thing is happening with me on my Xbox series S. Hasn’t been working since the release of the new sim.

THIS SOLVED IT FOR ME:

According to the community, this may be caused by the Nvidia App. The error is coming from the DLL 190_E658703.dll. See if this fixes your problem (temporarily since this DLL is coming back, but there is a second solution but you can test this one to see if this is your problem):

Win + R, this should open the run box, put this in the search bar: C:\ProgramData\NVIDIA\NGX\models

Then, go to the search bar in the upper right corner and search for or copy this name: 190_E658703

If it appears listed in the search, delete everything without exception (Shift + A then Shift + Del).

1 Like

For the last three days msfs2020 has stopped working on both my pc and my Xbox series X. Have tried uninstalling on the Xbox but still crashes. They both start loading and check for updates but as soon as the 40th anniversary splash screen opens it crashes out. I have even tried uninstalling and reinstalling both the app and windows 11 with no luck, have tried logging out and back in on the Xbox app and the store but no luck. Can anyone help me please. Msfs 2024 runs no problem at all on both units.

Please create a new topic in the linked forum section
User Support Hub/Crashes (CTDs) topics - Microsoft Flight Simulator Forums
and describe your issue in detail.