New update in the microsoft store, sim deletes itself

Discussion Hub General Discussion
21

As i wrote before on another drive. My default is c: and i had it installed on D:.

1 Like
22

Me too. Interesting theory.

23

Thank you for the report, escalating to the team right now to look into this.

6 Likes
24

No problems for me; no such update; works fine.

25

had same mandatory update.
content was save though as i had it in a separate location and when pointing sim to it, no more downloads needed.
but lost all my settings and now had to re-adjust them for PC an VR again after i finally found my sweetspot. very annoying…

26

Can anyone confirm what build number you are seeing with this update?

27

I have the same build as before 1.20.6.0

2 Likes
28

For those getting this update, can you confirm if you were in the Sim Update 6 Beta, and/or Reno beta or not?

29

I was in the Reno beta and SU6 beta.

30

Got the update, was in the Reno Beta and Su6 Beta

31

Updated my message above as well. Were you in the Sim Update 6 beta?

32

I was in the SU6 beta and got the update.

1 Like
33

I was in both SU6 beta and Reno.

34

I was in SU6 beta, but not Reno beta. Seeing version 1.20.6.0

Getting a lot of CTDs - random a few minutes after starting a flight. Not had more than a few minutes in the sim since the “update” without a CTD. Not tried emoty community folder yet - that’s my next step.

Tha C:\Users\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache definitely got wiped. My airframe time in the DC-6 got reset, which is stored in there. All folders in there show today’s data about 90 minutes ago when I first hit the issue

35

I’m seeing a correlation with Sim Update 6 Beta users maybe, did anyone get the update who was not in the SU6 Beta?

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I was in both. And yes, My sim was apparently deleted and is now reinstalling (I hope)

37

And DC-6 seems broken, so reinstalling that now. Engines not turning when trying to start and options were all reset

38

Looks like it is reinstalling the whole sim. 96 GB.

39

Today the Sim Update 6 flight users were purged on the back-end of the flight, so we believe this could be the cause, and coming later as we thought it would have happened on Sim Update 6 Day here:

I believe this would be the sim reinstalling on the default drive as we thought (but super late), and those who have it in a separate folder aren’t seeing this reinstallation.

We sincerely apologize for this. We will investigate more and not repeat this in the future.

If we find out anything else we will report here.

6 Likes
Just had to redownload
40

I was in the SU6 beta, and I am also currently having to re-download 98GiB of data to a dedicated drive that the sim was installed to!
The sim was not installed on the default location, it was wiped from my dedicated drive and is now installing again to the same drive.