non-English Windows User - Unable to start new flight, Permanent stuck on loading screen

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
No
Are you using Developer Mode or made changes in it?
No

Brief description of the issue:
After the latest update, unable to load flight, stuck at loading screen, tried reinstall.
The solution is change language for non-unicode programs setting from zh_CN to EN-US

Detail steps to reproduce the issue encountered:
language for non-unicode programs setting is zh_CN, not EN-US

The problem is that changing the settings is not a good solution for zh_CN Windows User.

Reports of other affected Chinese users:

https://tieba.baidu.com/p/7231879731

Still not fixed, 3 Month already

Hi @CarKingMa,
Do you have a non-ascii character in your Windows 10 account/user name on your PC?

No, my Win10 username is a simple English word, and I even reinstalled the Windows try to solve this problem.

In the Language setting for Windows 10 there is one for Apps & Websites (this is different than your native language setting). Do have the US English installed?

Yes, US English is always installed by myself.

Did this start happening with this last update or has it always been present?

happening with this last update.

We should change non-unicode program area to English. When will fix it

I’m looking at the image on the link you provided.

Does deleting the saved FLT and PLN files let you in?

Look at this topic:
https://forums.flightsimulator.com/t/i-cannot-load-any-different-airport-and-plane-always-the-same-airport-and-same-aircraft-non-ascii-windows-10-account-name/302113/97

In particular, this post:
https://forums.flightsimulator.com/t/i-cannot-load-any-different-airport-and-plane-always-the-same-airport-and-same-aircraft-non-ascii-windows-10-account-name/302113/95

Hi @YIJunRo,
Welcome to the forums!

I realize you are responding to someone who speaks your language, however please remember that this forum is English only.

Do you too have the same issue? If so, can you confirm by deleting the saved flight files will let MSFS load?

Thank you!

I just did a test and it doesn’t work, Manually delete CustomFlight and click FLY button, the loading bar will still be stuck. I still need change language for non-unicode programs setting to EN-US to play normally.

OK. Thank you!
I will bring this up.

language for non-unicode programs setting without EN-US has always caused problems since MSFS release, the Developer can easily reproduce this problem, please fix it as soon as possible. Thank you!

3 Likes

@CarKingMa and @YIJunRo,
Please also submit a Zendesk ticket on this and mention that deleting of the default saved flights still does not let you in.

https://flightsimulator.zendesk.com/hc/en-us/requests/new

When you fill out the zendesk, make a reference to your topic here:
https://forums.flightsimulator.com/t/unable-to-start-new-flight-permanent-stuck-on-loading-screen/367693

1 Like

The same problem, has voted, hope to attract attention

1 Like

Dear Ma,

I am also a Chinese user. I find turn Bing maps off in Options->Data will solve the loading-stuck problem though you get awful ground textures. But you can fly that way.

It’s really disappointing if it really relate to RACISM.

2 Likes

Thanks for posting this! I’ve been looking for a solution for the stuck flight loading for several days and finally found this post.
While the solution is not ideal as you suggested, at least we have 2 options to fly - change non-unicode to EN or disable Bing maps.
Let’s bump this up so that people can find this thread more easily.

Submitted to zendesk 20 days ago, The latest 1.14.5.0 update still not fixed.

already 3 months not fixed. Great jod asobo!

Does Microsoft ever check anything before they put it out.

My perfectly working msfs 2020 sim now sticks on the loading screen after updating to 1.14.5.0

Followed all support instructions. Nothing seems to work.

Looks like I’ll have to do a fresh install.

The same problem,fix that pls.