"Please insert the MSFS Game Disk" with beta only : Update: work around found

Bug Reporting Hub Resolved
330

Do you have the same issue if you follow the OP’s steps to reproduce it?

yes

Provide extra information to complete the original description of the issue:

it doesn’t launch on last beta and on release version (1.26.5.0)

Are you using DX12?

no

Are you using DLSS?

no

If relevant, provide additional screenshots/video:

331

I am having the same issue. Repeatedly tried starting the sim, rebooting the laptop, starting. No dice. Still the message asking me to Insert Disk…

332

See my post above to get rid of the disc insert error

This should 100% work as it has done for many people

333

Was ready to form a lynch mob before finding out it has nothing to do with MSFS, but was the Microsoft Gaming services beta I’d forgotten about signing up for!
I’ve quit the Gaming Services beta and deleted the software in power shell, then MSFS prompted the correct install of Gaming Services automatically.

334

Please edit your solution where you have posted it to include typing the command ‘powershell’ first. The powershell commands I included will fail with a terminal. The reboots are needed for people that automatically start Game Bar.

1 Like
335

It works, I did it. I made one misstep as the instructions weren’t as a clear as they are now and removed myself from the beta when I removed myself from the LEGACY insider Xbox program. Don’t do that!!! Given that the solution didn’t come from Microsoft is was full of untested risk, which bit me. MS should have issued a correction and I shouldk now better that to follow random advice in the internet which has been changing every six hours.

1 Like
336

I uninstalled the Gaming Services beta. I rebooted. Still didn’t work.

So now I get to type first command and second command. What first command and second command? And I don’t understand what it is I am supposed to be entering a Get for from the store. MSFS? Am I required to do a full reinstall?

337

Good to see it working for people. All credit for this workaround should go to @tamalien, who’s a moderator here. I just typed it up quickly as I was up late. Roll on SU11 beta 1.. :slight_smile:

1 Like
338

I am very confused here. Im trying to follow PotentialTerrors solution

  • Went into XBox hub and left the Windows Gaming preview
  • Rebooted
  • Tried MSFS, still wanted disk
  • Started a terminal window
  • Had no idea what first command and second command were to enter in the terminal window, but I am supposed to get something from store. So I start the store
  • Tried getting MSFS. Wouldn’t let me because it was already installed
  • Tried installing for XBox Game Pass. It wouldn’t let me because I was a higher version
  • Went into XBox hub and left MSFS preview
  • Rebooted PC
  • Go into MSFS, still asks for disk
  • Uninstall MSFS
  • Install clean
  • Asks for boot disk

What exactly am I supposed to be doing a Get on in the Windows store?

1 Like
339

Here is the complete instructions on the fix. Though instead of opening cmd open powershell as admin. Hope this helps

“Please insert the MSFS Game Disk” with beta only : Update: work around found - Sim Update 10 BETA / Install, Performance, and Graphics - Microsoft Flight Simulator Forums

340

Thank you. That worked. And I’m glad you answered, I was just in the process of copying my Community directory to the network drive so I could do an Alienware Factory Reset.

341

Hi everyone, thank you for your patience and continued reports.

We were able to confirm that this instance of this issue is related to being enrolled in the Gaming Services beta in Windows Gaming - version 6.69.8002.0, specifically. It has now been added as a Known Issue for the Windows Gaming App.

As mentioned in the above link, a fix for this is expected in the next Gaming Services release, but in the meanwhile we can suggest the workaround/solution earlier in this thread to leave the Windows Gaming beta. Leaving the SU10 beta should also resolve the error. Please note that leaving the beta early runs small risk of having your statistics in your Pilot Profile reset.

We apologise for the inconvenience this has caused, and I’d once again like to thank you all for your reports that have allowed us to help identify this.

8 Likes
342

Is there any fix here? I was at 253 of 500 airports!!!

343

You shouldn’t need to leave the SU10 beta, just the Gaming Services Beta. Then delete the Gaming Services software and try to start MSFS. This should prompt you to install the stable version of the Gaming Services and then MSFS should start normally.

344

Finally I was able to get it fixed stable, I had just need to reboot on each 2 powershell entry, not doing both at the same time, also installing game service after now all fine!

Ps:No one should uninstall or opt out, it’s game service issue, not related to Asobo.

1 Like
345

Some statistics survive, others don’t. Whats the logic?

image
image3623×926 116 KB

346

I agree, it just wasn’t clear this morning when there was no clear direction. Can we get the content back?

347

My hours were correct when I checked after sorting the Gaming Services thing. I don’t know about all the statistics.

348

Well I’m pretty sure that until game services has been fixed. they can’t really release Sim Update 10. imagine the fall out!

I’ve also tried what I’ve been given in my support ticket. neither of which worked. along with suggestions in this thread. (thanks btw)

349

It’s only the beta version of Gaming Services that’s broken.