Record Time for SU7 Update. 5 Days!

I started my update on Thursday Nov 18 at 9 AM. It’s now 9 AM on Tuesday Nov 23 and the update is still not complete. Install Mgr says I have 5.74 GiB remaining to download. However at this time, I think I hold the record for the longest Update download. That is 5 days total continous where 2020 SU7 dribbled in…

Any one beat this record!!

BTW, if you think I have a slow internet connection. Think again. Last night as a test I downloaded the latest Win10 ISO. 5.5 GB came down in 15 minutes, while simulatneously my wife was upstairs streaming some you tube and I was browsing the internet and 2020 SU7 was dribbing down. Also I’ve tried all the “cures” Tune, VPN etc. None help.

Maybe we can shame M$ into increasing their server capacity.

It’s not server capacity. If it were that, then you’d reproducibly have slow speeds on patch days, and as that load lessened, speeds would increase. Update mid month, and it would be fast. But that’s not what’s happening.

People who suffer low speeds (despite fast internet connections) see the same speed whether it’s on patch day, or 2 weeks later when the content servers aren’t being hammered. Those that don’t see this issue get the same fast speeds all the time, regardless of it being patch day or not.

There’s something else going on with their network services. It affects some people, but not others. One example of that was the old live weather only on first flight bug. It was a network issue that caused it, and they fixed it in SU4. For months they tried to pass it off as problems on the user end, then blamed it on user error, until enough people reported it that they were able to reproduce the issue and fix it.

I don’t know what the issue is, but I’d be willing to bet it’s similar in nature and is on their end, not ours. Until they take it seriously and realize it’s not a problem on the user end, nothing is going to be fixed

Is it still true that the updates (SU7 for example) are streamed from AWS servers where the actual game play is from M$ Azure facilties? If so, I thought more capacity from AWS would help.
Edit: Netlimiter shows that the update is coming from M$ Azure servers (located in Nebraska of all places!) Looks like AWS as a source was in the past or just a rumor. Larry

If there’s broken code or bad configuration somewhere that throttles transfer speed or causes another problem that results in low speeds, more capacity just means more people can connect at low speed. It doesn’t help speed up things for people that are seeing slow performance.

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Wow, I cannot imagine a 5 day update.
I’ve been getting frustrated just with the network errors I’m getting trying to access this forum lately.

Jim-Sim

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Currenly five days and 3 1/2 hours and counting!
Now five plus 7 hours. …

Wow, mine took under 30 minutes, so it obviously is not server related.

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yea mine was done in 30 min as well. I have a Gig but wasnt getting that in terms of downloading the files during the update. Nevertheless, it went by extremely fast.

I have .5 gig, but the point is that something is being delivered fast from the network to have a sub 30 minute install.

Update: Looks like I’ve now encountered the continually downloading file problem. I thought that was fixed in earlier SU.

Installation manager downloads “Asobo-flight-tutorials-powersettings-0.1.19.fspackage” again and again.

Googling for solution, short of trashing the whole install and downloading fresh.

I had the stuck-on-one-file problem, and simply quitting the sim and restarting again solved it. And it did not re-download everything again, it just continued where I had quit.

Manually search for file and delete it.

Try this: https://flightsimulator.zendesk.com/hc/en-us/articles/360016844080-Download-stuck-on-packages-Install-loop-Decompressing-issues

image

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OP et-al, it took me two days of work, to get the update completed. The loop problem has a fix. Look for Continuous Loop thread, the fix is there for that. I usually get about 15MBTS normal speed on DL’s. Yeah, I know, sloooowwwww. But life is what it is. Upon initial game release it took me 5 days to get the whole thing. Had to reinstall once, that took 6 days.

One thing I did to prevent this in the future is to back up the game. It is located here - Drive\user profile\appdata\local\packages\MicrosoftFlightSimulator…8xxxxx\ = Backup this whole folder to another drive. It’s about 160 GBs in size. Then if ever you have to reinstall, all you need do is to uninstall the game, and then restart PC, then copy the game back to that place. Once you start it up, it will update any files which have changed.

There is just got to be something broken with the install process in this game. Reports of users with 100+MB connection, and taking all day. It’s also not a geographical area, but it appears to be random, but since no database on whom and where the slowdown occurs, no one has a firm handle on what it is. Several folks reported it to be their “Hosts.txt” file located in windows\system32 folder, but I do not have it, so that is not it for me.

But back to problem, once you follow steps to clear LOOP, try to update game again. If and when you are successful, let game load, then exit to desktop, restart PC, log back in, open command prompt as admin, and run these commands in order.

  1. SFC /scannow - let it finish, then:
  2. Chkdsk /f/r - This one will take while, system may ask for Y and restart, it will run after POST, before OS loads. Then, once logged back in try game. Because the loops, starts, stops, slowdowns, blah, blah, I am convinced the file structure in game is flawed. Running those two commands might fix file structure so it works, it did for me.

Some other gotchas, reports of general settings being reset to easy, change them to what you like, then apply and save, exit game, open game and see if they are still the way you set them. If so, they may stay, or maybe you will have them change again, mine did twice, then now set.
Honeycomb has new software out I have read, need to get it and install.

Also, you are one of I believe possibly 10’s of thousands having this issue, me among them. I never thought in my wildest imagination I would spend more time, fixing this game, and or debugging things as I do, I wish I could add this time to my total flight time, I would have 5000 hours.

Good Luck, give us an update so we know you were successful. Many folks have thrown up hands, and put game aside, I swore if I could not get it this time, I was in that group, but alas, I beat it down once again.

Hope this could help :
Once you should be able to launch , take a look at your bandwith in options menu . (if someone knows how to change out off MSFS , you’re welcome…)
I had the same problem (slow d/l 1 mo/s , files always and always back at 0% , 2 weeks to have all files updated) .
My bandwith was set to 5 megs to fit with my internet connection speed.
I set it to 40 megs , even if I don’t have a so fast connection : magic , now I don’t have any update problems and all d/l at 8 mo/s

It only took me 35 hours. Only two files decided they wanted to loop. I set Netlimiter4 to 3 Mbs in the end.

It is not hosts.txt instead it is just called hosts without any extension and yes you have it like everybody else. It is hidden by default.
So make sure to open it and check it does not contain some funny entries like the ones added by the google imagery add on

Thank you all for your sypathetic responses. Glad I am not in this alone.

I’m going to try the suggestions here, one by one. One of the problems I have identified is that I have Elon Musk’s Starlink internet service. There are periods when no data flows from the system (as I can see on Taks Manager, Ethernet graph). When the data flow drops, I can see the Installation Manager Mbits drop to .01 and finally to zero whereupon the Install Mgr drops what it has downloaded so far and repeats sending the file, over and over and over.

Speed tests on Starlink seem OK. No less than 40 Mbps on speedof.me and fast.com. I can download the Win10 ISO in 15 minutes during peak traffic periods. Mulitple streams of YouTube are easily supported. So it’s hard to point a finger at Elon and company. I do find fault with the Install Manager (or what ever M$ is using for a downloader).

Interestingly, I had this same problem when I had internet service from a local Wireless ISP.

I’m going to open a separate topic and see if I am the only one with Starlink Internet having trouble downloading SU7.

Larry

The people reporting this one have been using “terrain replacement mod that shall not be named”. It messes with the host file to redirect traffic away from Bing and to the competitor’s servers and breaks peoples’ stuff when it doesn’t work right.

This has nothing to do with the updater though, as the update files come from a completely different source than terrain textures.

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Checked the hosts file. It is clear of entries.
C:\Windows\System32\drivers\etc\hosts

#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost