SIM INFORMATION
This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.
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Microsoft Flight Simulator 2020 or 2024:
2024
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Version Build Number (Where do I locate that?):
1.1.7.0
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Game Platform (Exampe: Steam, Xbox, MS Store):
Xbox
ISSUE DESCRIPTION
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Description of the issue:
When returning to the main menu from a free flight (I haven’t tested the other modes), the sim freezes and needs to be forcibly closed.
Appears to be a different issue to Exit to main menu results in broken UI
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Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
N/A
FREQUENCY OF ISSUE
How often does this occur for you? (Example: Just once, every time on sim load, intermittently)
Every time
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue.
- Start a free flight.
- Spend some time looking around or flying.
- Return to the main menu.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
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What peripherals are you using, if relevant:
Tested with Xbox Elite controller only, and with controller plus keyboard and mouse.
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[PC Only] Are you using Developer Mode or have you made any changes to it?
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[PC, MSFS 2020 Only] Are you using DX11 or DX12?
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[PC Only] What GPU (Graphics Card) do you use?
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[PC Only] What other relevant PC specs can you share?
MEDIA
Please add a screenshot or video of the issue occurring.
[END OF FIRST USER REPORT]
For anyone who wants to contribute on this issue, Click on the button below to use this template:
Do you have the same issue if you follow the OP’s steps to reproduce it?
•
Provide extra information to complete the original description of the issue:
•
If relevant, provide additional screenshots/video:
•
2 Likes
Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes
Provide extra information to complete the original description of the issue:
• any aircraft, any location, any type of flight, sim get stucked when trying to go back to main menu. MSFS2024 Store, PC
If relevant, provide additional screenshots/video:
•
1 Like
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes
Provide extra information to complete the original description of the issue:
• happens every flight. If I start a flight and immediately go back to main menu sometimes it works
If relevant, provide additional screenshots/video:
•
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes
Provide extra information to complete the original description of the issue:
• PC environment. happens every flight. Both of “End of flight” button and “MainMenu” button give the same result, freezes, not responding.
If relevant, provide additional screenshots/video:
•
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes
Provide extra information to complete the original description of the issue:
• Nothing to add
If relevant, provide additional screenshots/video:
• Phone image of the screen after the freeze. It froze up during the menu fade in.
Do you have the same issue if you follow the OP’s steps to reproduce it?
• YES
Provide extra information to complete the original description of the issue:
• At the end of free flight, i’am unable to return to main menu as the sim freezes on the process once i click return to main menu button
If relevant, provide additional screenshots/video:
• same screen shot provided by others.
Do you have the same issue if you follow the OP’s steps to reproduce it?
• YES
Provide extra information to complete the original description of the issue:
• Intel(R) Core™ i7-8700K / RTX3080 last nvidia drivers / RAM 32Go
If relevant, provide additional screenshots/video:
•
Do you guys have the same issue also after the hotfix?
I do.
Matteo
1 Like
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes
Provide extra information to complete the original description of the issue:
• After every flight. Both of “End of flight” button and “MainMenu” button give the same result, freezes, not responding.
1 Like
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes
Do you have the same issue if you follow the OP’s steps to reproduce it?
Yes
Provide extra information to complete the original description of the issue:
At the end of each flight, pressing end flight of return to main menu freezes the sim. Only way to fix it is to kill MSFS24 and restart.
This seems to have fixed it for me for now:
My flight sim is on a separate drive, in my case F:\ in the settings my rolling cache was set to C:\ so i’ve changed it to the same drive and now it doesn’t freeze going to main menu.
That’s good feedback for the devs. For us Xbox users that may not help considering we don’t get a choice of where data is stored unless we are using an expansion/external hard drive. I can confirm that I all my data is stored on the one drive, however the issue appears to have fixed itself or at least doesn’t happen every time anymore. If it helps the devs with possible server issues, I’m based in Western Australia.
ISSUE DESCRIPTION
Description of the issue: Every time I click the “End Flight” button after finishing my flight in “Free Flight,” FS freezes while returneing to the main menu (as shown in the picture), although the background music keeps playing.
I then have to exit Flight Simulator via the Task Manager.
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Mostly everytime in Free Flight Mode. but I used IniBUids A321, A330
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Perform a flight in “Free Flight” mode, taking off from any airport and landing at another:
I did 2 flights with the A330: LFSB-KSDF / KSDF- LSZH
2 with A321; LSGG-ESSA / ESSA-LSGG
Same behaviors.
- End the flight by pressing ESC and then clicking on “End Flight.”
- the screen return to the main view and keep freezing while the music continue. Longer time I wait, 5 minutes, then I used “Task Manager” to kill FS2024.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
[PC Only] Are you using Developer Mode or have you made any changes to it? No
MEDIA
[END OF FIRST USER REPORT]
7 Likes
Same here. Every longer flight, let’s say more than 1h, ends up with the game freezing.
3 Likes
Same here, either on exit from the flight or exit to the desktop.
3 Likes
Same here. Looks like this is only related to inibuilds aircraft but not everyone is experiencing this issue.
3 Likes
I think I found a different solution to fix this (for now).
In this thread: Cannot unselect “streamed” packages in my library - Bug Reporting Hub / Miscellaneous - Microsoft Flight Simulator Forums I have found a fix for unwanted MSFS 2020 addons to be streamed into the sim. Guess what guys, since ever I removed all 2020 addons the sim can now go back to main menu without any trouble
Sadly this is not an option for Xbox users either
Happened to me also when flying 737 Max.
Confirmed. Doesn’t happen on every flight, though.
1 Like