Sim only partially loading features

Not sure how to describe it so titled as such

I am on a fresh install of the sim on a new HDD. Installed this afternoon, loaded it up and the following is what I see. Only some of the features on the main screen have photos, all are accessable. The Profile tab does not show anything, the options tab does not show anything. The world map is now rainbow colors. Liveries (just default) will only partially load, this is across every aircraft, default and addon.

When I loaded a flight, the typical pink livery shows up, when hitting escape nothing shows in the options menu. When I click exit flight it is a straight CTD

Any ideas? Windows, Drivers and Steam are up to date. Had some strange issues before but never this





Known issue:

Possible workaround:

Thank you so much, that did the trick! Didn’t even know that folder existed

1 Like

Slightly unrelated but now when I start a flight with a 3rd party aircraft the sim crashes on loading. When I complete a flight with any of the default aircraft and hit escape to end a completed flight to go back to the main menu I consistently get a CTD

Hi @WickedStone8631,
I’d suggest disabling your addons to see if we can narrow down the problem.

  1. Launch the game in Safe Mode see if ending a flight with one of the default aircraft ends with a CTD.
    If the flight ends & returns to the main menu OK, it suggests that an add-on is causing the problem.
    If you still get a CTD in Safe Mode, then we need to think some more…

  2. If step 1 completes OK, launch the game normally, but after renaming your community folder.
    Start & complete a flight with one of the default aircraft.
    a) If the flight ends & returns to the main menu OK, it suggests that a community add-on is causing the problem.
    b) If you still get a CTD, it suggests that an addon from the Marketplace (if any were purchased) may be the cause, or an addon installed to a custom location determined by the addon provider.

  3. If a), then start adding back packages into the community folder & then completing a flight with one of the default aircraft. If you have a lot of packages, follow this procedure to minimize the time taken to test them all.
    If b), then you’ll need to uninstall the packages & re-install them one-by-one to try to determine which causes the CTD.
    If the re-installed package is an aircraft, you should fly a second flight to see if a flight with that aircraft causes a CTD.

Hope this helps! :slightly_smiling_face:

Unfortunately this did not remedy the issue

1 - Started in safe mode and launched with default aircraft (150), CTD when returning to main menu
2 - Uninstalled all addons - all addons were from Marketplace. Launched game in normal mode after uninstall, launched with different default aircraft (172), CTD when returning to main menu
3 - Started in safe mode after uninstall, launched with another different default (SR22), CTD

The sim is completely stable in menu and during flights, including a 3.5 hour flight, only time it stutters/freezes is when returning to menu

Unfortunately this is not the solution but there are various reports about the freezing issue when returning to the main menu after a flight:

Existing bug report:

Various related topics if you search in the User Support Hub :
https://forums.flightsimulator.com/search?q=return%20menu%20freeze%20%23user-support-hub%20status%3Aopen