Hey man,
Sorry to hear you’ve lost everything.
Unfortunately, your controller profiles are also gone with your cloud save.
I’ve tried to find it but unfortunately the sim doesn’t store anything locally except for your Bush Trip save files and flight hours for each planes…
Yeah, that because the could sync was uploading but not downloading when you needed. This happened to me with another game. Luckily I had the save on my XSX and was able to upload it from there.
Did you check in %localappdata%/Packages/“Game Folder” ?
Yeah literally nothing was stored locally including the custom controller profiles.
I’ve read Steam version might have a place you can take a look but I’ve checked every single folder in the game folder for my MS Store version but no luck.
Starting MSFS seems to download latest version of Gaming Services.
So doesn’t work for me.
Did you do this procedure before ??
“Open the Microsoft Store and go to the 3 dots on the upper right and go to Settings and turn off “Update apps automatically””
Followed the instructions as you wrote them.
I’ll see when they fix it, 6days and counting!
Yeah let’s just patiently wait for the fix now.
I just can’t believe they’ve had TWO GAMING SERVICES related issues recently…
Don’t they understand “If it ain’t break, don’t fix”???
TWO TIMES with the bugged version Gaming Services being rolled out to gamers and then the gamers suffered…
I did a fresh install today and run into this error. Went through pretty much everything, and nothing worked. What fixed it for me was going to Windows Settings > Accounts > Email & Accounts > Selecting the relevent account and selecting Microsoft apps can sign me in.
Thank you, that worked.
I noticed that the Gaming Services version went back to the older one, but it seems like the XBox app auto updated somehow.
Anyway, it works, so it seems that the new version of Microsoft Gaming Services is the issue (or a combination of the Gaming Services update and the MSFS update)
Can I suggest that everyone updates Zendesk with information that reverting to a previous version of gaming services corrects the issue for you, if this is your experience?
It’s the Gaming Services since I don’t have MSFS installed and the issue was with every game.
hmm thats weird..all my other games work fine its just MSFS (im sure it works fine it just doesnt sync)
7 days now
Games do work fine for the most part, but cloud synching don’t. The problem with that is that they still upload to the cloud but you can download and it since the new saves have a newer date it will overwrite your “old” cloud save, resulting in save data loss.
As an update, the CM’s are aware of the increasing and ongoing issues related to Gaming Services. Specifically, @Skeedorr - our fearless CM & Management team are taking the issue up with the relevant departments for Xbox gaming services. Your frustrations are being heard. I’ll keep updating with info when I can!
Hi,
I’ve updated my Zendesk ticket with the details
the history of constantly breaking stuff with this game or “sim” with every little or major update be it Asobo FS2020 or this cluttered useless XBOX app is baffling, apparently the testing before releasing is either on a tiny group of testers or non existent. I don’t think this is incompetence, but sheer disinterest. Since my complete re-install yesterday (since the new AMD driver shattered my Win10?) i encountered this bug, and the first game braking one for me so far, with it that the “welcome get startet and setup you options” screen and process starts every time i start FS2020. Non of the “solutions” given here, help.
the contribution and escalation of this by forum mods and cm is highly appreciated.
It’s not that games don’t work, they do. You can easily click “x” on the synchronization window and it will skip downloading saves from the cloud, but it’s risking overwriting the ones that are stored in the cloud already and cannot be downloaded.
Would be nice of they could update the fixed gaming services before the weekend.
If that’s the case why have I just been told, in response to a zendesk ticket, to remove and download the same “Gaming Services” that’s causing the problem?
I have tried to do this 5 times now and followed it to the letter.
As soon as I try and start the game it doesn’t start and I think this is the cue do install the latest Gaming Services. Then I try and start it again and I get the cannot sync window again.
And even the last note says that it could install anyway, so for some of us we are stuck on the latest version of Gaming Services no matter what we try.