unfortunately this also did not work my old settings and logbook entries are no longer present.Actually.
The logbook could also be completely removed from the game is useless if after a problem with the X-Box APP everything is deleted
unnecessary addition
Thatâs great. Unfortunately for me it wonât make any difference, since in the initial attempts it ended up syncing from my PC (local) to the cloud and now I lost everything I had before the problem and microsoft doesnât answer me whether or not it has a backup of the cloud prior to start date of the problem! But glad that many friends managed to get their data back!
please can some help me with this
OMG Did you lose all your 1000+ hours???
I canât believe this is actually happening!!!
I have 1430+ hours and I really donât want to lose it.
I hope the devs can fix this soon!!
I can only assume heâs gone back into the sim and played a bit still not synced..his sync may still be in the cloud like mine was.
MS need to fix GS
If you are unable to do XalucardX85âs workaround found on this thread youâll have to wait on MS fixing this..sorry man
MS has pushed a new Gaming services version 2.51.29001.0 (europe)..you guys wanna try your sims now?
Update
Guys Ive been beta testing for years..so i decided to wipe my MSFS to test this GS versionâŠ
It synced 100%..it seems to be fixed 
I just noticed there was an update. Thank you for checking it out, happy to see itâs finally fixed!
I can CONFIRM the syncing is working now.
So far so good cuz I didnât see the âInitial Set-up Screenâ which is for new saves which means I probably still have my cloud save
I really hope this new gaming services update has corrected the issue.
If anyone else can report success with the new release of gaming services (or otherwise) then I hope it will be of help to others in the community who are affected with this issue.
Here for me with GS 2.51.29001.0 it returned to work, but as I said before, I lost everything! I hope that Microsoft / Zendesk has backup and return mine and other users on 03/25!
Hey guys,
Just finished my reinstallation of the sim.
Everything is back except for those 4 achievements progress that were once lost during the last Gaming Service error were LOST AGAIN!!
So looks like the logging issue with these 4 achievements are still not fixedâŠ
I really canât believe it⊠But at least I got my profiles back right?
@tamalien Thank you so much for the help!
So I can confirm that the profiles are back but the previously mentioned lost of achievements progress happened againâŠ
Good to hear, at least your hours and settings are back , thats alot of hrs lol
The achievements thing is certainly another issue.
Iâm just finishing my test install from last night now.
Thanks man!
Yeah the lost of progress issue was actually first found after the last Gaming Service issue where the game will show the initial setup screens on every start.
And apparently it was never fixedâŠ
TBH I can understand this is a extremely low priority issue but after 2 Gaming Services problems they should definitely take a look at it.
Let us know how you get on.
with me the same had MSFS also still on a second computer which I have updated only today also there everything is reset all log entries are no longer available.
the Microsoft / Zendesk backup is the only option left, but I donât think they have one.
OK, I got the Gaming Service update and now MSFS is running again. I could select a cloud save backup on restart, but looks like most of my controller settings (edit: it was indeed all of my controls.. spent quite a bit time to fix them yesterday) and all my history (luckily nowhere near the amount of hours with some here!) is gone. â â â â â â â â .
Again out of nowhere, making a 4-hour flight, the simulator closes and simply DELETED EVERYTHING!
Microsoft / Asobo is missing one more!
It canât be that way, the other simulators donât have this insoluble problem that microsoft doesnât give a â â â â !
Iâve tried the above fixes, and thanks to everyone who has suggested to try these, but it doesnât work for me either. I submitted a support ticket around 2 weeks ago and havenât even had an acknowledgement from them.
I paid for the top package thinking it would be good to supoprt them and I wish I hadnât wasted my money. Itâs been plagued by problem after problem. For me the day it was released it worked fine, and any release they fix a problem they seem to create another.
