Controllers being recognised as tobii eye tracker

[Tutmeister]

ISSUE DESCRIPTION

Various controllers are being replaced by tobii eye tracker in SU5.

I am the manufacturer of Fulcrum Simulator Controls yokes and throttles. These are USB HID devices that appear as a standard joystick device in any game or sim. I have had multiple reports from customers reporting this issue. Outside of the sim, the device appears in windows joystick control panel and works as expected. They also work in other games without issue. Before SU5 they worked correctly in MSFS2024.

Since late SU5 betas and in the release version tobii eye tracker as been appearing in place of the controller.

I have searched these forums and can see that this is also an issue with other users with a variety of controllers including xbox game controllers and others.

It seems there is a wider problem with the implementation of tobii and the latest updated breaking other hardware controllers.

FREQUENCY OF ISSUE

Everytime. I have had reports from multiple customers with this issue so it is not just related to one system.

Here are some forum links of others with the same issue:

Xbox controller recognised as tobii eye tracker

ISSUE DESCRIPTION Description of the issue: Since SU5 MSFS confuses my XBOX controller with a Tobii eye tracker, making it unusable. FREQUENCY OF ISSUE EVERYTIME REPRODUCTION STEPS EVERYTIME

Vjoy device disappeared with SU5

1 tag is required - add them in the tag section next to the title above: One for platform (ms-store, steam, xbox , or xcloud) One for aircraft if related (start typing in your aircraft name in the tag section and pick correct option) Feel free to delete this quote section after adding your appropriate tags. ISSUE DESCRIPTION Description of the issue: Vjoy device disappeared with SU5 Beta. Till last night the previously done vjoy assignments worked even when device is no more visible o…

TrackIR shown as Tobii in settings

ISSUE DESCRIPTION Description of the issue: SU5 beta 1.7.6 shows my TrackIR as Tobii in the settings. I never had a Tobii. Win 11 steam FREQUENCY OF ISSUE How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Mostly; also had nothing shown as headtracker category REPRODUCTION STEPS Please list clear steps you took in order to help our test team reproduce the same issue: have a TrackIR and no Tobii check ingame settings category and see “Tobii” …

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Load game

2. Check controllers settings

3. Controller replaced by tobii eye tracker

YOUR SETTINGS

Clean install, no tobii eye tracker software installed.