Yeah, one of my posts above where I stated that I’m now waiting for a fix was marked as “solution”, because “Solved” in “Zendesk” lingo means
My take is that by marking my post as “solution” the moderator intended to hint towards the placard at the top of the OP to not discuss matters in this thread, as it is meant for reports using the reply template and there’s another thread for discussions.
Not the best course of action from my point of view, because it might prevent users who didn’t follow the thread from reporting additional information, but it fits into the overall handling of the matter.