Brief description of the issue:
After the recent Gaming Services ver. 18001 issue (The sim shows welcome screen and ask for initial setups on EVERY LAUNCH), I’ve lost 4 of my achievements in-game progress.
“Landmarks the Spot” and “SIDs and STARs” got reset from 100% to 0% and “Decathlon” and “World Traveler” for reset from around 50% to 0%.
These 4 achievements are very time consuming and I can’t believe these 4 and only these 4 achievements got reset. There’s must be some kind of a bug inside the cloud save that didn’t sync over the stats for these 4 achievements and I’m wondering how can you fix it.
Please fix this ASOBO. I don’t want to to them again just because something wrong on your side. It’ll ruin the fun out of it.
Provide Screenshot(s)/video(s) of the issue encountered:
Xbox Achievements Screen:
In-game Stats Screen:
Detail steps to reproduce the issue encountered:
This happened right after the Gaming Services issue with ver. 18001. After launching the sim it asked for initial setups and after finishing up the setup and entered the game I can see these achievements progress got reset.
Did you submit this to Zendesk? If so, what is your ticket #?
#94230 and it’s been requalified to “Bug”.