[ONLY for players with installation issues] Note from the Team

The Microsoft Flight Simulator team has been actively working on addressing issues impacting download and installation issues as a priority for this patch.

Here are the patch notes:

Once Patch Update has been released we strongly advised to clean install Microsoft Flight Simulator before the installation of the patch by following these steps below:

How to Uninstall MSFS on Steam:
How to repair or remove Microsoft Flight Simulator on Steam

How to Uninstall MSFS on Microsoft Store/Game Pass:
How to repair or remove Microsoft Flight Simulator on Microsoft Store/Game Pass

Once uninstalled, check to make sure all files are deleted. If you have game files in a different directory than where the app is installed by default (C: drive) uninstalling the game will not delete those files.

Search for anything under ‘Microsoft.FlightSimulator_8wekyb3d8bbwe’ or ‘MicrosoftFlightSimulator’ and ensure all files are deleted.

Once the previous steps done. You can reinstall Microsoft Flight Simulator. Make sure to follow the Download & Installation guides.

Launch Microsoft Flight Simulator again.

If the issue persists, please send us your DxDiag and Msinfo.

To create Dxdiag, simply follow these steps:

In Windows, select Start and enter “dxdiag” into the search box on the taskbar. Select dxdiag from the results.
In the tool, click on ‘Save All Information’ and wait a few seconds
Save the file as a ‘Text File (*.txt)’ on your desktop
Attach the file to your response.

To provide a Microsoft System Information MSINFO32, do the following steps below:

Press Windows + R keys to open the Run command window
Type msinfo32 in the dialogue box and click OK or press Enter.
This will open the System Information, click File and select Export
Name your file as “msinfo32.txt” and make sure it is saved as a text file (.txt).
Save the file to your Desktop.

Once these files we’ll be received by our team, we’ll investigate further.

Best regards,
Microsoft Flight Simulator Team