I know a lot of people are experiencing issues trying to play MSFS, but not sure anyone having as bad as an experience as Im having. I purchased a pretty beefy machine “specifically to play this game” dropped almost 5K !! (Rig and Alienware 38in, curved gaming monitor) My rig arrived two weeks ago, I have deleted (uninstalled) the game and re-installed four times now!!! My experience has gotten progressively worse each day. Started out seeing staggering and stuttering, FPS around 25, but dropping down to 2-5 at times. Then it started “freezing up,” and now for the finale, it simply “crashes to the desktop” usually within 15-20 minutes of playing (flying). I have adjusted graphics down, I have enhanced virtual memory, I have turned off VSync, I have turned on VSyanc, I have run all updates, I have downloaded current drivers,…and I have fully installed and re-installed. I do have the game through Steam and have also uninstalled/reinstalled Steam as well. Im ready to toss this ■■■■ thing in the trash, SO Frustrated !!! I have a brand new Alienware Aurora R11, i7 intel, RTX 3080 card, 32gb ram, and a newly installed (upgraded) Samsung EVO 970 Plus SSD. Machine by all accounts its totally high end, is it not? Should I not be able to run this game? I spent three hours on the phone with Dell Tech support the first few days, thinking I had a “hardware issue” as how could such a beefy machine have such pathetic FPS and poor gameplay. Every test Dell did, the rig past with flying colors, no hardware issues. Machine plays WarThunder with No issues, FPS around 250 !! Its not the rig, but why am I having such more extreme issues (crashing to desktop every time) than everyone else? Im connected via cat 8 cable, Ethernet, not using wireless. Can anyone Give me ANY advice or a legit tech service that can fix this? Im at a complete loss here, appreciate ANY feedback and or Help!! Thank you in advance! Its now even crashing while Im in “Content Manager” trying to re-download" my extra aircraft, airports etc. FYI, had these issues “before” I installed the new SSD and same issues after installing the SSD, although I am seeing a HUGE improvement in “loading speed” since installing the SSD.
Sounds like a heap of hurt you are experiencing. Can I ask if you have other games or sims loaded on the same drive. My specs are about half of what you have and run 4K in high settings with a 2070S. Nothing on the dedicated SSD except the Sim. Your system should eat it but a lot of friends who have other games installed on the same SSD seem to have more issues. Maybe they conflict.
Sorry to hear of your issues, I’d contact Microsoft directly…
Topic moved to Bugs and Issues. You can contact MSFS support here: https://flightsimulator.zendesk.com
If you’re gonna drop that kind of money on a prebuilt rig, I’d just send it back or take it into the local PC repair shop and have them diagnose it for you. Without a lot more in depth info, we’d all just be shooting in the dark here on the forum.
Can you post a screenshot of your graphics settings in Flight Simulator, and then one in Flight Simulator with the FPS display active? That might be a start.
Start by using Global Graphics settings and turn everything to Low.
Turn off Live Traffic and Weather.
Turn off Bing Maps and Photogrammetry.
Fly the same plane, same airport, same weather (preferably clear skies, no wind) each time.
Measure FPS at Low. Do a few runs to make sure it’s not a one flight fluke.
Then gradually turn up Global Graphics to the next higher Level.
When you reach a Global Graphics setting that gives you a good FPS with some headroom, turn on the other settings one a time. Do a series of test flights again. Enable one more setting. Rinse, repeat.
This is a slow road but that’s what it takes to determine what your current machine can do.
I have one generation older PC hardware than you and I can run MSFS with relative stability and playable FPS.
Try to set things using this guide:
It’s your cat 8 cable try cat 7a… JK
If you haven’t done it yet, I’d get something like MSI Afterburner, to check your GPU and CPU temps. Even in the menus, the GPU tends to get “hammered” and if Dell have overclocked anything, MSFS may be finding it out.
My rig is a fairly old i7 running at 4.4 32gb ram and a 1080 ti I have most settings on high a couple on ultra I have the frame rate locked at 30 FPS and most of the time I get 30 sometimes around big airports it drops to below 20 but I don’t fly to many of these - mainly VTR I have ms2020 on a separate drive (m2) with nothing else on it also I until recently had no third party content (I have had navigator running for a while) I now have a few orbx airports and a couple of caranado planes I do have a very good internet connection. Maybe you should try installing on a unique drive and leave ms totally vanilla. Also I have multiplayer turned off. Don’t know if this will help but as others have said you pc should run ms2020 without any problems.
It’s very odd but as someone else said, it’s a prebuilt system and if it’s not working properly, you can call the dealer and have it cheched under warranty.
I am running MSFM2020 with a quite old PC (quad-core i7 processor, 32Gb DDR3 RAM, MSI GTX1070 8Gb card) and have constant 25-30+ fps with all HIGH (plus clouds on ULTRA) and never experienced a CTD.
One very important thing, often neglected when configuring a PC, is the power source: when I designed my rig I bought a high-end 750W one. Especially with demanding graphics cards, stability of power signal is paramount.
First thing to do is to install AppCrashView so you can see what modules are linked to the CTD’s. You can send the logs to them if needed.
Post a screenshot on here and we might be able to help?
CoreTemp and Hard Disk Sentinel are also essential to monitor your temps as MSFS can hammer your system quite hard, although from your spec it will almost certainly be water cooled with case fans all over the place.
AppCrashView - View application crashes (.wer files) in Windows 7/Vista (nirsoft.net)
Did you try turning your steam cloud sync off?
OP if you are in the Dallas ,Texas area I can look at it free of charge. (One flight simmer to another) I have been building and repairing computers for more than 20 years. If not then I suggest you send/take it back to the manufacturer to fix it. Good luck.
I only have Steam loaded up which has both MSFS and Warthunder. Rig is pretty new.
Thank you! Ill def try getting them involved.
Appreciate the input. I assumed a “hardware” issue at first (the rig) but again, spent three hours on the phone with Dell tech support as they did a “client share” with my PC and checked everything, ran a litany of tests, went through all the BIOS and settings, re-downloaded current drivers etc etc. Plus while running War Thunder there are absolutely No issues, FPS jumps up to triple digits. Its def a software issue, there is nothing wrong with the PC.
If you are on steam, this was how one poster fixed his issue like this.
Will do, appreciate the input. Ill def adjust these settings and follow this. Thanks
So you’re probably right. But Flight Simulator is going to tax your machine a lot more than War Thunder will. This could still cause hardware faults to surface whereas War Thunder wouldn’t. For example, the GPU might be under more load and causing power spikes, a known issue with the 3000 series GPUs. If the PSU can’t handle the spike, it could trip a fail safe, or the GPU could reset, which would cause the game crash at the least.
Posting some screenshots would rule a lot of things. Like your’e not setting the render scale to 200 are you? Or using an airliner at LAX in conditions that are known to cause problematic performance issues.